Effective immediately, select FedEx services into Saudi Arabia from select* origin countries are temporarily suspended. We will resume service as soon as possible and regret any delays or inconvenience this may cause.  

List of origin countries from where the service is suspended:

Please stay tuned at fedex.com for the latest updates.

To provide you with more efficient and convenient services, and to ensure that your shipments arrive safely and in compliance with regulations, customers can only select FedEx International Priority services* for restricted commodities**. Please see the below detailed instructions.

• For customers in Northern China and Eastern China, the new requirement was started from December 16, 2024.

• For customers in Southern China, the new requirement will be started from March 15, 2025.

We appreciate your cooperation and understanding and look forward to continuing to provide you with superior service.

Remark:

* FedEx International Priority services: FedEx International Priority® Express, FedEx International Priority®, FedEx International Priority® Freight, FedEx International Priority® DirectDistribution, FedEx® International Connect Plus, FedEx® Customized Freight, FedEx International First®, FedEx Priority Alert.

** Restricted commodities that require a Non-Dangerous Goods (NG) certificate for safe air transport, including lithium batteries.

For further information, please contact your Sales Representative. You can click the button “Ask FedEx” in the lower right corner of our official website to communicate with FedEx Virtual Assistant. You can also follow our official WeChat account FedEx China to contact our online Customer Service, or call our Customer Service Hotline at 4008861888/8009881888 (FedEx-brand service) or 8008209868/4008209868 (TNT-brand service).

An additional 10% tariff shall be imposed on products with country of origin from mainland China and Hong Kong (above $800 in customs value) from March 4, 2025 (US Eastern time); unless they are eligible for de minimis treatment. This makes the total additional tariff applicable to products with country of origin from mainland China and Hong Kong 20% on top of the existing duties and taxes before February 1, 2025.

Additionally, 25% additional tariff is imposed to the products with country of origin from Canada and Mexico, as well as a 10% tariff on Canada oil. The duty-free de minimis treatment for products with country of origin from mainland China, Hong Kong SAR China, Canada, and Mexico remains in place temporarily until “adequate systems are in place to fully and expeditiously process and collect tariff revenue,”. Therefore, we strongly recommend customers who ship products with country of origin from mainland China, Hong Kong SAR China, Canada, and Mexico to provide the 10-digit H.S. code and the Manufacturer Identification Code (MID) for the eligible shipments.

Money-back Guarantee for shipments to the U.S. is now reinstated for FedEx International Priority® services.

For all shippers shipping to the U.S, we highly recommend:

1. For all commodities: Provide the 10-digit H.S. code for all products with country of origin from mainland China and Hong Kong SAR China, Canada, and Mexico, regardless of where shipments are made
2. Manufacturer Identification Code (MID) is required for commercial use as below:
   1. All shipments below $800 containing textile and apparel products need MID, except for #2 below. All other commodities below $800 do not need MID.
      • H.S. codes of the textile and apparel products that need MID code information can be found here.
   2. For textile and apparel below $250 will not need MID if the shipment meets the personal use (non-commercial) shipment criteria.
   3. For personal use (non-commercial) shipments of textile and apparel products, it is acceptable to report the shipper as the manufacturer if the actual manufacturer’s information is unavailable.

Remarks: Specific H.S. code of commodities/items might still require an MID code even if it’s considered not required above. H.S. codes of the textile and apparel products that need MID code information can be found here.

3. We strongly recommend customers providing US Tax ID of the recipient/consignee if it needs to be paid by the recipient/consignee.

We remain focused on supporting our customers and working with them to adapt to the substantial changes resulting from the recent tariff announcements. FedEx has an experienced team of clearance and compliance experts who are working around the clock to continue enabling the movement of shipments across borders of the more than 220 countries and territories we serve.

The situation is fluid. Please stay tuned at fedex.com for more updates.

FAQ 1: What is a Manufacturer Identification Code (MID)?

MID code is one of the required information for import clearance into the U.S. It’s used as an alternative to the full name and address of a manufacturer, shipper or exporter and is always required for U.S. formal customs entries. MID code must be shown on the commercial invoice for import clearance into the U.S.

The MID code is used on paperwork presented to the U.S. Customs and Border Protection (CBP), the U.S. Food and Drug Administration (FDA), the U.S. Department of Agriculture (USDA) and the good's recipient.

H.S. codes of the textile and apparel products that need MID code information can be found here.

FAQ 2: How do I generate a Manufacturer Identification Code (MID code) for U.S. import?

To generate a Manufacturers Identification code (MID code), you need to make sure your manufacturer has provided their full business name and postal address.

Here is the step-by-step guide for generating MID code.

FAQ 3: I have a MID code for my shipments. Where can I insert this information?

Please provide the MID code together with the item in both the air waybill and the commercial invoice.

Here is the step-by-step guide for inputting HS code and MID in different FedEx Automation Tools.

On December 30, 2024, the Mexican government published regulations modifying simplified customs clearance, adding restrictions, and adjusting and expanding information requirements on the clearance of express shipments arriving in Mexico. The regulatory changes applicable to the simplified clearance of express shipments took effect on January 1, 2025.

Key regulatory requirements to keep in mind when shipping to Mexico:

• Simplified import clearance of express shipments will only be available for shipments valued below USD2,500. Shipments in the USD1,000-2,500 bracket will require the consignee to be registered in the Importer’s Registry (Padrón de Importadores) of the Tax Administration Service (www.sat.gob.mx).
• Shippers sending goods to Mexico intended for customs clearance under simplified entry (Pedimento Clave T1) will be required to provide additional and more detailed information about their shipments, particularly regarding the precise description of the goods and the consignee's full name, complete address, email address, phone number, Mexican Tax ID (“RFC”) and Personal ID (“CURP”). Providing both RFC and CURP when creating shipments is mandatory and enforceable starting March 1, 2025. Shipments consigned to foreign nationals (non-Mexican citizens) may include other acceptable ID numbers: Passport Number, Tax ID or Social Security Number (SSN). Any shipment missing the above details will be returned to its country of origin billed under the shipper’s account.
• Generic description of goods being shipped (e.g.: “Clothes”, “Gifts”, “Shoes”, “XYZ”, “SKU N° XXXXX”, etc.) and inaccurate shipper’s name (e.g.: “Unknown”, “X”, etc.) are prohibited by Mexican Customs and could impede the shipment from being cleared; and
• The previously available USD50 de minimis duty and tax exemption threshold has been eliminated.

Please click here for details on this and other regulatory changes (English-only).

U.S. Customs and Border Protection (CBP) has announced that it will begin rejecting any U.S. import shipment data containing vague descriptions effective November 12, 2024. If CBP rejects a vague cargo description, then FedEx may decline the shipment at origin or may hold the shipment at origin until complete data is submitted.

FedEx customers are reminded of the importance of providing precise cargo descriptions when creating their shipments with FedEx to ensure their shipments comply with CBP’s regulations. After the effective date, any shipments identified by CBP as containing vague descriptions will be rejected by CBP and may incur delays.

Precise descriptions accurately describe what the goods are made of and their intended use. Examples include “children’s toys made of plastic” rather than “toys” and “women’s dresses made of 60% cotton 40% polyester” rather than “clothing”.

To learn more about writing a clear commodity description, watch our video here on fedex.com. Additionally, CBP has provided a list of examples to illustrate how to create a precise commodity description, which you can find here.

With this enforcement in place, manual air waybills destined for the United States will experience a 1-day transit extension. To minimize any impact on your shipments, we encourage customers to utilize FedEx online shipping tools to create shipments.

For further information and support related to this enforcement, please contact your sales representative or FedEx customer service team.

We have received reports of fraudulent emails claiming to come from BillingOnline@fedex.com. These messages have a vague subject referencing an invoice (e.g. “Your FedEx invoice is ready to be paid now,” “Please pay your outstanding FedEx invoice,” “New FedEx Invoice,” “Your FedEx invoice is ready,” “Pay your FedEx invoice online”).

If you receive a message matching this description do not open the email or enter any personal information. Delete the email immediately.

FedEx does not send unsolicited emails to customers requesting information regarding packages, invoices, account numbers, passwords or personal information.

Go to our FedEx FedEx Trust Center to learn more about protecting yourself online. By following a few simple tips, you can make your online experience safer and more secure.

For more information on other fraudulent emails, you can visit our U.S. website by clicking here.

It has come to our attention that a fraudulent e-mail with unauthorized use of the FedEx name has been circulating to our customers. The e-mail claims that a FedEx shipment could not be delivered and asks the customers to open an attachment, print it out and take it to a FedEx facility to pick up the package.

Customers need to be aware that this is a fraudulent request and that this e-mail attachment contains a virus. If you have received one of these fraudulent e-mails, do not open the attachment, but delete the email immediately.

FedEx does not request payment or personal information in return for goods in transit or in FedEx custody via unsolicited mail or e-mail.

If you have received a fraudulent e-mail that claims to be from FedEx and have experienced resulting financial loss, contact your banking institution immediately through the appropriate channels.

*FedEx is not responsible for any charges or costs incurred as a result of unauthorized or fraudulent activity that abuses the FedEx name, service marks and logos.