Paying for a shipment
- Can I enroll in automatic payment for new invoices?
- How can I download my credit note?
- How can I pay a FedEx invoice, and which payment methods can I use?
- How can I update the payer account for shipping charges or duty & taxes after receiving the invoice?
- How much does it cost to ship a package internationally?
- My shipment was returned, why am I still being charged?
- The billed shipment weight on my invoice is incorrect. What can I do to address this issue?
- What are the payment terms for my shipping account?
- What are the potential consequences if I fail to make payment on my shipping accounts?
- What is FedEx billing online?
- What should I do after making a payment?
- Who has to pay duties and taxes?
- Why did I receive an invoice including shipments that should be paid by other parties?
- Why was my duty/tax rebill request rejected? Do I need to provide a valid new bill for the purpose of rebilling?
Can't find what you're looking for?
Contact us with one of these options.
Customer Service
Get in touch with our Customer Service for further enquiries about our services.
Technical Support
Reach our specialist team if you have a technical question about any of our digital shipping tools.