Demand Surcharge
Demand Surcharge
Demand Surcharge from October 21, 2024 (Cambodia)
During times of elevated shipping volumes, heightened demand for capacity, increased operating costs, and other strains on our network, FedEx may apply a demand surcharge.
From October 21, 2024, to January 31, 2025, Demand Surcharge will be adjusted for certain FedEx international shipments.
| Service | Region / Country | Surcharge per kg* (in KHR) | |
| Priority^ | Economy^^ | ||
| Export shipments from Cambodia to | Australia and New Zealand1 | KHR 400 per kg | KHR 400 per kg |
| Asia2 | KHR 400 per kg | KHR 400 per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
KHR 6000 per kg | KHR 6000 per kg | |
| Europe4 (EU) | KHR 4800 per kg | KHR 4800 per kg | |
| India | KHR 4800 per kg | KHR 4800 per kg | |
| Middle East, Indian Subcontinent and Africa5, 7 (MEISA) |
KHR 4800 per kg | KHR 4800 per kg | |
| Latin America6 (LAC) | KHR 4800 per kg | KHR 4800 per kg | |
| ImportOne# shipments to Cambodia from | Australia and New Zealand1 | KHR 400 per kg | KHR 400 per kg |
| Asia2 | KHR 400 per kg | KHR 400 per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
KHR 0 per kg | KHR 0 per kg | |
| Europe4 (EU) except Israel |
KHR 0 per kg | KHR 0 per kg | |
| Israel | KHR 2000 per kg | KHR 2000 per kg | |
| India | KHR 0 per kg | KHR 0 per kg | |
| Middle East, Indian Subcontinent and Africa5, 7 (MEISA) |
KHR 0 per kg | KHR 0 per kg | |
| Latin America6 (LAC) | KHR 0 per kg | KHR 0 per kg | |
Demand Surcharge will be determined at FedEx’s sole discretion and subject to the terms and conditions provided in FedEx Service Guide and FedEx Standard Conditions of Carriage of shipment origin country. FedEx reserves the right to amend the Demand Surcharge, including but not limited to the rates, duration, applicable areas or any other conditions. FedEx may also, at its sole discretion, cancel, modify or adjust any waiver of Demand Surcharge by prior notice.
The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with FedEx. To find out the actual surcharge for your shipment, please log in to your FedEx account on fedex.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.
Some countries/territories belonging to different geographical regions as presented above may follow the same surcharge amount (per kg) if they are grouped under the same pricing zone for any given rate scale or price list. For details, please refer to the zone index of your registered FedEx rate scale or price list, or contact your local Sales or Customer Service team.
* Minimum of KHR 4000 per shipment applies, regardless of the origin market. The actual surcharge amount will be converted to billing currency.
^ Priority shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Priority Freight (IPF) , FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Priority DirectDistribution Freight (IDF), FedEx International Connect Plus (FICP).
^^ Economy shipment services are FedEx International Economy (IE), FedEx International Economy Freight (IEF), FedEx International Economy DirectDistribution (IED), FedEx International Deferred Freight (FDF).
# For customers who have registered for the ImportOne service only. Customers registered for the ImportOne service will receive discounts based on the published destination-based International Import Express base rates, as indicated in their pricing agreement. For all other customers who have not registered for ImportOne service, surcharges applied on inbound/third-party shipments will be determined by the originating country/territory.
1. Australia and New Zealand: Includes Australia and New Zealand.
2. Asia: Includes Mainland China, Brunei, Laos, Japan, Singapore, South Korea, Hong Kong SAR China, Malaysia, Taiwan China, Thailand, Vietnam, Philippines, Indonesia, Macau SAR China and Mongolia.
3. USA, Canada, Mexico and Puerto Rico: Includes United States of America, Canada, Mexico and Puerto Rico.
4. EU: Includes Andorra, Albania, Armenia, Austria, Azerbaijan, Bosnia-Herzegovina, Belgium, Bulgaria, Belarus, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Canary Islands, Finland, Faeroe Islands, France, United Kingdom, Channel Islands, Georgia, Gibraltar, Greenland, Greece, Croatia and Hungary.Ireland, Israel, Iceland, Italy, San Marino, Vatican City, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, Macedonia, Malta, Netherlands, Norway, Poland, Palestine Autonomous, Portugal, Romania and Serbia.Russia, Sweden, Slovenia, Slovak Republic, Turkey and Ukraine.
5. MEISA: Includes Afghanistan, Angola, Bangladesh, Burkina Faso, Bahrain, Burundi, Benin, Bhutan, Botswana, Congo, Dem Rep Of, Congo, Ivory Coast, Cameroon, Cape Verde, Djibouti, Algeria, Egypt, Eritrea, Ethiopia, Gabon, Ghana, Gambia, Guinea, Iraq and Jordan.Kenya, Kyrgyzstan, Kuwait, Kazakhstan, Lebanon, Sri Lanka, Liberia, Lesotho, Libya, Morocco, Madagascar, Mali, Mauritania, Mauritius, Maldives, Malawi, Mozambique, Namibia, Niger and Nigeria.Nepal, Oman, Pakistan, Qatar, Reunion and Rwanda.Saudi Arabia, Seychelles, Senegal, Swaziland, Chad, Togo and Tunisia.Tanzania, Uganda, United Arab Emirates, Uzbekistan, South Africa, Zambia and Zimbabwe.
6. LAC: Includes Anguilla, Antigua, Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Saba, St. Eustatius, Brazil, British Virgin Islands, Great Thatch Island, Great Tobago Islands, Jost Van Dyke Islands, Norman Island, Tortola Island, Cayman Islands, Grand Cayman, Chile, Columbia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador,El Salvador, French Guiana, Grenada, Guadeloupe, St. Barthelemy, Guatemala, Guyana,Haiti, Honduras, Jamaica, Martinique, Montserrat, Nevis, St. Christopher, St. Kitts and Nevis, Nicaragua, Panama, Paraguay, Peru, St. Lucia, St. Maarten, St. Martin, St. Vincent, Union Island, Suriname,Trinidad and Tobago, Turks and Caicos Islands, U.S. Virgin Islands, St. Croix Island, St. John, St. Thomas, Uruguay and Venezuela.
7. The surcharge amount also applies to other countries/territories: American Samoa, Cook Islands, Fiji, French Polynesia, Tahiti, Guam, Marshall Islands, Micronesia, New Caledonia, Northern Mariana Islands, Rota, Saipan, Tinian, Palau, Papua New Guinea, Samoa, East Timor (Timor-Leste), Tonga, Vanuatu and Wallis and Futuna.
Demand Surcharge from September 16, 2024 to October 20, 2024
| Service | Region / Country | Surcharge per kg* (in KHR) | |
| Priority^ | Economy^^ | ||
| Export shipments from Cambodia to | Australia and New Zealand1 | KHR 400 per kg | KHR 400 per kg |
| Asia2 | KHR 400 per kg | KHR 400 per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
KHR 6000 per kg | KHR 6000 per kg | |
| Europe4 (EU) | KHR 4400 per kg | KHR 4400 per kg | |
| India | KHR 4400 per kg | KHR 4400 per kg | |
| Middle East, Indian Subcontinent and Africa5, 7 (MEISA) |
KHR 4400 per kg | KHR 4400 per kg | |
| Latin America6 (LAC) | KHR 4400 per kg | KHR 4400 per kg | |
| ImportOne# shipments to Cambodia from | Australia and New Zealand1 | KHR 400 per kg | KHR 400 per kg |
| Asia2 | KHR 400 per kg | KHR 400 per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
KHR 0 per kg | KHR 0 per kg | |
| Europe4 (EU) | KHR 0 per kg | KHR 0 per kg | |
| India | KHR 0 per kg | KHR 0 per kg | |
| Middle East, Indian Subcontinent and Africa5, 7 (MEISA) |
KHR 0 per kg | KHR 0 per kg | |
| Latin America6 (LAC) | KHR 0 per kg | KHR 0 per kg | |
Demand Surcharge will be determined at FedEx’s sole discretion and subject to the terms and conditions provided in FedEx Service Guide and FedEx Standard Conditions of Carriage of shipment origin country. FedEx reserves the right to amend the Demand Surcharge, including but not limited to the rates, duration, applicable areas or any other conditions. FedEx may also, at its sole discretion, cancel, modify or adjust any waiver of Demand Surcharge by prior notice.
The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with FedEx. To find out the actual surcharge for your shipment, please log in to your FedEx account on fedex.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.
Some countries/territories belonging to different geographical regions as presented above may follow the same surcharge amount (per kg) if they are grouped under the same pricing zone for any given rate scale or price list. For details, please refer to the zone index of your registered FedEx rate scale or price list, or contact your local Sales or Customer Service team.
* Minimum of KHR 4000 per shipment applies, regardless of the origin market. The actual surcharge amount will be converted to billing currency.
^ Priority shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Priority Freight (IPF) , FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Priority DirectDistribution Freight (IDF), FedEx International Connect Plus (FICP).
^^ Economy shipment services are FedEx International Economy (IE), FedEx International Economy Freight (IEF), FedEx International Economy DirectDistribution (IED), FedEx International Deferred Freight (FDF).
# For customers who have registered for the ImportOne service only. Customers registered for the ImportOne service will receive discounts based on the published destination-based International Import Express base rates, as indicated in their pricing agreement. For all other customers who have not registered for ImportOne service, surcharges applied on inbound/third-party shipments will be determined by the originating country/territory.
1. Australia and New Zealand: Includes Australia and New Zealand.
2. Asia: Includes Mainland China, Brunei, Laos, Japan, Singapore, South Korea, Hong Kong SAR China, Malaysia, Taiwan China, Thailand, Vietnam, Philippines, Indonesia, Macau SAR China and Mongolia.
3. USA, Canada, Mexico and Puerto Rico: Includes United States of America, Canada, Mexico and Puerto Rico.
4. EU: Includes Andorra, Albania, Armenia, Austria, Azerbaijan, Bosnia-Herzegovina, Belgium, Bulgaria, Belarus, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Canary Islands, Finland, Faeroe Islands, France, United Kingdom, Channel Islands, Georgia, Gibraltar, Greenland, Greece, Croatia and Hungary.Ireland, Israel, Iceland, Italy, San Marino, Vatican City, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, Macedonia, Malta, Netherlands, Norway, Poland, Palestine Autonomous, Portugal, Romania and Serbia.Russia, Sweden, Slovenia, Slovak Republic, Turkey and Ukraine.
5. MEISA: Includes Afghanistan, Angola, Bangladesh, Burkina Faso, Bahrain, Burundi, Benin, Bhutan, Botswana, Congo, Dem Rep Of, Congo, Ivory Coast, Cameroon, Cape Verde, Djibouti, Algeria, Egypt, Eritrea, Ethiopia, Gabon, Ghana, Gambia, Guinea, Iraq and Jordan.Kenya, Kyrgyzstan, Kuwait, Kazakhstan, Lebanon, Sri Lanka, Liberia, Lesotho, Libya, Morocco, Madagascar, Mali, Mauritania, Mauritius, Maldives, Malawi, Mozambique, Namibia, Niger and Nigeria.Nepal, Oman, Pakistan, Qatar, Reunion and Rwanda.Saudi Arabia, Seychelles, Senegal, Swaziland, Chad, Togo and Tunisia.Tanzania, Uganda, United Arab Emirates, Uzbekistan, South Africa, Zambia and Zimbabwe.
6. LAC: Includes Anguilla, Antigua, Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Saba, St. Eustatius, Brazil, British Virgin Islands, Great Thatch Island, Great Tobago Islands, Jost Van Dyke Islands, Norman Island, Tortola Island, Cayman Islands, Grand Cayman, Chile, Columbia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador,El Salvador, French Guiana, Grenada, Guadeloupe, St. Barthelemy, Guatemala, Guyana,Haiti, Honduras, Jamaica, Martinique, Montserrat, Nevis, St. Christopher, St. Kitts and Nevis, Nicaragua, Panama, Paraguay, Peru, St. Lucia, St. Maarten, St. Martin, St. Vincent, Union Island, Suriname,Trinidad and Tobago, Turks and Caicos Islands, U.S. Virgin Islands, St. Croix Island, St. John, St. Thomas, Uruguay and Venezuela.
7. The surcharge amount also applies to other countries/territories: American Samoa, Cook Islands, Fiji, French Polynesia, Tahiti, Guam, Marshall Islands, Micronesia, New Caledonia, Northern Mariana Islands, Rota, Saipan, Tinian, Palau, Papua New Guinea, Samoa, East Timor (Timor-Leste), Tonga, Vanuatu and Wallis and Futuna.