From order to delivery: steps for e-commerce success

From order to delivery: steps for e-commerce success

From order to delivery: steps for e-commerce success

From order to delivery: steps for e-commerce success

The e-commerce fulfillment game has its uncertainties. What’s your next move after a disruption? Here’s our guide to keep things going and keeping customers happy.

The e-commerce fulfillment game has its uncertainties. What’s your next move after a disruption? Here’s our guide to keep things going and keeping customers happy.

The e-commerce fulfillment game has its uncertainties. What’s your next move after a disruption? Here’s our guide to keep things going and keeping customers happy.

E-commerce fulfillment: The FedEx guide to keeping online customers happy

Fulfillment is the heart of your business’ customer experience. But what should happen once the inventory and order are in? What if your supply chain is disrupted - then what? Knowing your next move is important to be able to serve your online customers the best way possible. These are 5 steps how you can do that:

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Receive inventory

Effective inventory planning comes down to preparing ahead - by using technology to estimate demand and taking smaller, but frequent deliveries.


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Manage orders

Orders in - the logistics process begins.

From here on, you should use order management systems integrated with shipping tools to streamline your process.


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Pick and pack orders

Select the right products and package them securely for safe shipping.


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Ship and deliver

No matter your speed, size, destination, and budget needs, knowing your shipping options will help you choose the right fit. Time to ship smarter, serve better and be cost-effective.


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Process returns

Need to process a return? Simplify the way you and your customers handle the return and refund.


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Receive inventory


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Manage orders


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Pick and pack orders


Effective inventory planning comes down to preparing ahead - by using technology to estimate demand and taking smaller, but frequent deliveries.


Orders in - the logistics process begins.

From here on, you should use order management systems integrated with shipping tools to streamline your process.


Select the right products and package them securely for safe shipping.


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Ship and deliver


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Process returns


No matter your speed, size, destination, and budget needs, knowing your shipping options will help you choose the right fit. Time to ship smarter, serve better and be cost-effective.


Need to process a return? Simplify the way you and your customers handle the return and refund.


How to bounce back quickly after fulfillment issues

Mistakes and disruptions are common - and will happen. How do you overcome these obstacles? By keeping in the know and staying prepared. Here are some resources to help you:

Ways to recover from e-commerce fulfillment challenges

Recover quickly from e-commerce fulfillment failures by identifying any challenges and solving the problem ahead of time.


Ways to prepare against e-commerce challenges

Facing challenges in your e-commerce? We’re here to help - from fighting cybercrimes to customs regulations, here are ways you can navigate through 5 of the biggest issues successfully.


Ways to recover from e-commerce fulfillment challenges


Ways to prepare against e-commerce challenges


Recover quickly from e-commerce fulfillment failures by identifying any challenges and solving the problem ahead of time.


Facing challenges in your e-commerce? We’re here to help - from fighting cybercrimes to customs regulations, here are ways you can navigate through 5 of the biggest issues successfully.


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