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Frequently asked questions

Where can I find information on surcharges?

Visit our pages to read more about the international fuel surcharge and our other surcharges.

How do I calculate estimated Duties and Taxes?

Our FedEx Global Trade Manager and the Document Preparation Center provide you with a one-stop resource for international shipping information, including how to calculate estimated Duties and Taxes.

How do I find a FedEx location?

Visit our location page to find a FedEx location near you.

How do I view my outstanding invoices?

After you log in to FedEx Billing Online using your fedex.com User ID, you will see an Account Summary, which shows a list of your open invoices with corresponding balances, your total balance due and total past due amount, if applicable.