A commercial invoice (CI) is a statement of goods that must be prepared when shipping goods other than documents overseas. The CI is an important document that is required at the time of export customs clearance in Japan and import customs clearance in the other country. Please make sure to provide accurate information so that there are no discrepancies.

How should I prepare the CI?
Please use FedEx Ship Manager, our online shipping tool. FedEx Ship Manager allows you to create a commercial invoice along with your air waybill. Learn more about the online shipping tool by clicking here.

Is there a way to create only a commercial invoice?
If you would like to create only a commercial invoice, please click here.

Please note:
All content of the commercial invoice must be written in English.

Related questions
What is an air waybill?

Money (coins, cash, currency paper money and negotiable instruments equivalent to cash such as endorsed stocks, bonds and cash letters) cannot be carried by FedEx. See more details.

Currently, FedEx is unable to accept shipments to the following countries and regions:

Myanmar (Burma)
Central African Republic
Union of the Comoros
Cuba
Equatorial Guinea
Falkland Islands
Guinea-Bissau
Iran
Johnston Island
Kiribati
North Korea
Nauru
Niue
Saint Pierre and Miquelon
Sao Tome and Principe Democratic Republic
Sierra Leone
Solomon Islands
Somalia
Saint Helena
Sudan
Syrian Arab Republic
Tajikistan
Tokelau
Turkmenistan
Tuvalu
Wake Island
Yemen

Please note: Services in countries and regions other than those listed above may be suspended suddenly due to local social conditions (political situation, natural disasters, etc.). Please check for the latest information on services and areas served here.

Related questions
Unacceptable shipments by FedEx
Service news and alerts

Yes, you can try the following ways to get your pickup confirmation number.

If you have made your pickup reservation through the FedEx Ship Manager online tool, you can check your confirmation number using the following steps.

1. Log in to FedEx Ship Manager at fedex.com
2. Click your username in the upper right corner of the screen
3. Click on Schedule and Manage Pickups
4. Select the Pickup History tab

If you have requested a pickup by phone

Please contact our customer service team.

Please submit your request here.

Please make sure to read the notes in the application form before your request.