I am considering shipping to Russia for business purposes. Is there anything I need to know?

*We have temporarily suspended our service to Russia at this time.

The following points should be noted when shipping to Russia for business/trade purposes.

We conduct import customs clearance in St. Petersburg for shipments to Russian postal codes 187000-199406, and in Moscow for shipments to other regions. For shipments cleared through import customs in Moscow, there are restrictions on declared value and weight.

Unacceptable shipments
Shipments with a declared value exceeding 200 Euros or a gross weight exceeding 31 kilograms are unacceptable. In the event a shipment is found to exceed the above limits, the shipment will be returned at the shipper's expense.

If the consignee is an individual
If you are sending goods other than documents to an individual in Russia, you are required to register the shipper's information in advance for customs clearance at the local customs office. This registration is available only to customers who are engaged in internet mail-order sales. If you wish to register, please email our sales department at EC-Sales-JP@fedex.com.

For personal shipments, we recommend that you provide the consignee's cell phone number in addition to his/her home phone number on your FedEx air waybill (Please enter the cell phone number in the space for the consignee's company name on your FedEx air waybill.).

Additional notes

  • Please fill in the cargo particulars column on your FedEx air waybill so that it does not differ from the information on the commercial invoice.
  • Local customs duties and other taxes on shipments to Russia are only handled as payment by the consignee. Shipper's payment or third party payment is not acceptable.
  • In Russia, there are many items that are prohibited or subject to import restrictions and may be returned to the shipper if import customs clearance cannot be completed locally.

Related questions
Shipping to Russia as an individual
What items cannot be shipped by FedEx?
What is an air waybill?
What is a commercial invoice?

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