I want to send a package overseas for the first time as an individual. How do I prepare the shipment?

The following is a list of frequently asked questions that we receive from new customers. Please refer to the related links below.

Check our services

Please check the following questions before using our service.

Preparing documentation and packing a shipment

To use this service, you will need to prepare your account number, shipping documents and packaging.

Scheduling a shipment

Shipments can be picked up by FedEx or dropped off at a FedEx location.

After shipping

Once your package has been shipped, you can track it on our website.

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