Are there any precautions that should be taken when sending chemicals to the U.S.?
Can I correct the declared unit of currency on the commercial invoice I submitted?
Can I create shipping documents online?
Can I revise the shipping label I printed?
Can I send shipments online without an account number?
Can I use the FedEx shipping tool to create an air waybill for a shipment of Dangerous Goods (DG)?
How can I obtain copies of air waybills and commercial invoices for shipments I have sent?
How can you assist the recipient in creating a shipping label for return shipments?
How do I cancel a shipment?
How do I obtain a prior notice confirmation number from the FDA, which is required when sending food products to the U.S.?
How do I prepare shipping documents for a shipment I intend to import?
How do I reprint my air waybill?
How do I specify who is paying the bill?
I forgot my fedex.com user ID and password. Is there any way I can look them up?
I have chosen the wrong service in FedEx Ship Manager. Can I change it?
I want to send a package overseas for the first time as an individual. How do I prepare the shipment?
I would like to send my documents. How should I declare the value of my shipment?
My online account has been locked, are you able to help?
What documents do I need if sending food to the USA?
What documents do I need to prepare for shipping clothes, clothing and other textile products to the U.S.?
What is FedEx Electric Trade Documents?
What is a CITES certificate?
What is a commercial invoice (CI)?
What is an air waybill (AWB)?
What is the difference between Declared Value for Carriage and Declared Value for Customs?
What is the manual air waybill surcharge?
What shipping documents and precautions are required for shipping animal cells, antibodies, blood and serum from Japan?
What steps/information are required when shipping goods that fall under the Export trade control order or Special provisions for low value declaration?
What will happen if the shipper created multiple Air Waybills for one commercial invoice?
Where can I obtain a Dangerous Goods (DG) declaration form for shipping DG?
Which browsers are recommended for FedEx Ship Manager at fedex.com?

How do I cancel a shipment?

You can cancel your shipment online within 12 hours on or before the ship date printed on the label. If you do not use the air waybill or you are unable to delete it from the "Shipping History", you will not be billed for transportation charges.

Follow the steps below to cancel a shipment:

1. Access our online shipping tool.You will be asked to log in if you have not already done so.

2. On the new FedEx Ship Manager^TM, click on the "Shipment" tab on the left navigation bar.

3. Select the three-vertical dot next to the shipment you desired to cancel.

4. Click the "Cancel" button.

5. If you have created the pickup for the shipment, please also cancel the pickup.