Can I contact FedEx via the chat function?
Yes. Please see the following details about our chat service.
How to use the chat service
- Please start by asking your question through our Virtual Support Assistant (unattended auto-response using predefined answers).
- If your question is not answered by our Virtual Support Assistant, you can use our live chat function on Mon-Fri: 08:30 to 18:30, and our representatives will respond to your question.
Thank you for your feedback!
Can't find what you're looking for?
Contact us with one of these options.
Chat to us
Mon-Fri: 08:30 to 18:30
Customer Service
Get in touch with our Customer Service for further enquiries about our services.
Message Customer Service on LINE
Technical Support
Reach our specialist team if you have a technical question about any of our digital shipping tools.