Can I change the delivery address of my package?
Can I change the service type or delivery time of a package after it is shipped?
Can I track FedEx and TNT shipments together on one company website?
Does FedEx apply a storage fee?
How can I find out what holidays are held in different countries and regions?
How can I get a copy of the delivery signature of my shipment
How can I track my parcel without a tracking number?
I am about to ship a package. When will it be delivered? / When will it arrive?
I tracked a shipment, but it says 'shipment information has been sent to FedEx'. What is the situation?
I tracked my shipment, and there are no scans.
I tracked my shipment, and there haven't been any scans for more than a day. / I tracked my shipment and there wasn't any update on it.
I was at home, why did you not leave a delivery attempt notice?
I'm unable to locate my package.
When I tracked my shipment right after it was shipped, it showed an estimated delivery date, but now it does not. Why?
When I tracked my shipment, it showed Delayed due to reasons beyond our control. What does this mean?
When will my package arrive?
Why was my shipment confiscated?

I tracked a shipment, but it says 'shipment information has been sent to FedEx'. What does that mean?

The following scenarios are possible when you receive notice that shipment information has been sent to FedEx.

What does "shipment information has been sent to FedEx" mean?
It means that the shipper has used the FedEx Ship Manager online shipping tool and has completed creating the air waybill.

Does shipment Information has been sent to FedEx mean that FedEx has received the package?
No, it does not mean that FedEx has received the shipment. When we have received your shipment, you will see "Picked Up."

After receiving the notice that the shipment information has been sent to FedEx, no information has been updated for a few days. What should I do?
It is possible that the shipper created an air waybill using the FedEx Ship Manager online shipping tool, but for some reason did not ship the package. Please contact the shipper to confirm.