Can I change the delivery address of my package?
Can I change the service type or delivery time of a package after it is shipped?
Can I track FedEx and TNT shipments together on one company website?
Does FedEx apply a storage fee?
How can I find out what holidays are held in different countries and regions?
How can I get a copy of the delivery signature of my shipment
How can I track my parcel without a tracking number?
I am about to ship a package. When will it be delivered? / When will it arrive?
I tracked a shipment, but it says 'shipment information has been sent to FedEx'. What is the situation?
I tracked my shipment, and there are no scans.
I tracked my shipment, and there haven't been any scans for more than a day. / I tracked my shipment and there wasn't any update on it.
I was at home, why did you not leave a delivery attempt notice?
I'm unable to locate my package.
When I tracked my shipment right after it was shipped, it showed an estimated delivery date, but now it does not. Why?
When I tracked my shipment, it showed Delayed due to reasons beyond our control. What does this mean?
When will my package arrive?
Why was my shipment confiscated?

When I tracked my shipment, it showed Delayed due to reasons beyond our control. What does this mean?

Delayed due to reasons beyond our control, means there is a delay caused by events or phenomena beyond FedEx control.

Examples

Natural disasters (typhoons, hurricanes, earthquakes, heavy snowfall)
Deterioration of social conditions (conflicts, terrorism, demonstrations, strikes)
Deterioration of public health conditions (epidemics, spread of infectious diseases)

What happens to cargo under such circumstances?
Shipments will be transported to their destinations as soon as the situation improves.

Under such a situation, what should I do if there is no update for several days?
If the status of a shipment has not been updated for several days, it is likely that the situation is beyond our control. Please contact our customer service team for updates.