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Paying for a shipment
The billed shipment weight on my invoice is incorrect. What can I do to address this issue?

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Paying for a shipment

Can I add credit card details to my FedEx account?
Can I pay in cash on delivery?
Can you accept a credit card payment for customs duties and sales tax?
How can I pay a FedEx invoice, and which payment methods can I use?
How can I update the payer account for shipping charges or duty & taxes after receiving the invoice?
How do I specify who is paying the bill?
How much does it cost to ship a package?
I received a payment reminder regarding an invoice I have already paid. What should I do?
My shipment was returned, why am I still being charged?
The billed shipment weight on my invoice is incorrect. What can I do to address this issue?
What are the payment terms for my shipping account?
When will I receive my invoice?
Why did I receive an invoice including shipments that should be paid by other parties?
Why was my duty/tax rebill request rejected? Do I need to provide a valid new bill for the purpose of rebilling?

The billed shipment weight on my invoice is incorrect. What can I do to address this issue?

You can log in to FedEx Billing Online using your fedex.com User ID to request for a weight adjustment by providing the claimable weight and dimensions for your shipment.

Please refer to our guide for steps on how to submit a weight adjustment.