Paying for a shipment
- Can I add credit card details to my FedEx account?
- Can I enroll in automatic payment for new invoices?
- Can I pay in cash on delivery?
- Can you accept a credit card payment for customs duties and sales tax?
- How can I pay a FedEx invoice, and which payment methods can I use?
- How can I update the payer account for shipping charges or duty & taxes after receiving the invoice?
- How do I specify who is paying the bill?
- How much does it cost to ship a package?
- I received a payment reminder regarding an invoice I have already paid. What should I do?
- My shipment was returned, why am I still being charged?
- The billed shipment weight on my invoice is incorrect. What can I do to address this issue?
- What are the payment terms for my shipping account?
- What are the potential consequences if I fail to make payment on my shipping accounts?
- What should I do after making a payment?
- When will I receive my invoice?
- Why did I receive an invoice including shipments that should be paid by other parties?
- Why was my duty/tax rebill request rejected? Do I need to provide a valid new bill for the purpose of rebilling?
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Technical Support
Reach our specialist team if you have a technical question about any of our digital shipping tools.