Can I print or save a copy of my invoice on FedEx Billing Online?
How can I check FedEx Billing Online for past due invoices?
How can I edit the details of users in my FedEx Billing Online account?
How can I pay a FedEx invoice, and which payment methods can I use?
How can I view information about my paid invoices on FedEx Billing Online?
How do I access my billed charge and shipment details on FedEx Billing Online?
How do I change my FedEx Billing Online user or account information?
How do I change the administrator of my FedEx Billing Online account?
How do I know my history of payments on FedEx Billing Online?
How do I register for FedEx Billing Online?
How do I search for a specific invoice or shipment using FedEx Billing Online?
How will my billing information appear if I have multiple accounts?
I received a notice from the judicial scrivener/lawyer's office. What is this?
I received a payment reminder regarding an invoice I have already paid. What should I do?
I received a reminder for an invoice I already paid. What do I do?
Is it not the shipper's responsibility to cover all costs?
My invoice is incorrect, what do I do?
Please send a copy of my invoice.
What is the FedEx ancillary customs service fee?
When will FedEx adjust the charged rate by the dimensions of the shipment?
Where can I find my invoice number?
Why did I receive two invoices for one shipment?
Why do I have to pay customs duties and other taxes?

Is it not the shipper's responsibility to cover all costs?

If the shipper is responsible for all charges but the consignee has been billed, please verify the payment method section of the air waybill to determine if the shipper had specified the consignee as the payer. FedEx will bill according to the instructions provided on the air waybill.

In cases where billing is not specified on the air waybill, it is customary for the shipper to be billed for shipping charges, while the consignee or importer will be billed for customs duties and other applicable taxes.