Invoices
- Can I print or save a copy of my invoice on FedEx Billing Online?
- How can I check FedEx Billing Online for past due invoices?
- How can I edit the details of users in my FedEx Billing Online account?
- How can I pay a FedEx invoice, and which payment methods can I use?
- How can I update the payer account for shipping charges or duty & taxes after receiving the invoice?
- How can I view information about my paid invoices on FedEx Billing Online?
- How do I access my billed charge and shipment details on FedEx Billing Online?
- How do I change my FedEx Billing Online user or account information?
- How do I change the administrator of my FedEx Billing Online account?
- How do I know my history of payments on FedEx Billing Online?
- How do I register for FedEx Billing Online?
- How do I search for a specific invoice or shipment using FedEx Billing Online?
- How will my billing information appear if I have multiple accounts?
- I received a notice from the judicial scrivener/lawyer's office. What is this?
- I received a payment reminder regarding an invoice I have already paid. What should I do?
- I received a reminder for an invoice I already paid. What do I do?
- Is it not the shipper's responsibility to cover all costs?
- My invoice is incorrect, what do I do?
- My shipment was returned, why am I still being charged?
- Please send a copy of my invoice.
- The billed shipment weight on my invoice is incorrect. What can I do to address this issue?
- What is the FedEx ancillary customs service fee?
- When will FedEx adjust the charged rate by the dimensions of the shipment?
- Where can I find my invoice number?
- Why did I receive an invoice including shipments that should be paid by other parties?
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Technical Support
Reach our specialist team if you have a technical question about any of our digital shipping tools.