Fees and charges
- Can I pay in cash on delivery?
- Does FedEx apply a storage fee?
- How do I calculate dimensional weight?
- How do I specify who is paying the bill?
- How much does it cost to ship a package?
- How will I be billed for a multiple piece shipment that is sent with a single air waybill?
- Under what circumstances could the shipping charges billed for my shipment change after shipping?
- What are the FedEx Delivery Signature Options (DSO)?
- What are the special handling fees for Dangerous Goods (DG)?
- What insurances does FedEx provide?
- What is a disbursement fee?
- What is the FedEx ancillary customs service fee?
- What is the advancement fee?
- What is the fuel surcharge?
- What is the manual air waybill surcharge?
- Where can I find FedEx packaging information?
- Where can I find the information on demand surcharge?
- Where can I find the latest FedEx International Shipping Rate sheet?
Can’t find what you’re looking for?
Contact us with one of these options.
Customer Service
Get in touch with our Customer Service for further enquiries about our services.
Call customer support
Technical Support
Contact our specialist team if you have a technical question about any of our digital shipping tools.
Call technical support