How does FedEx handle shipments that may conflict with plant quarantine requirements (Plant Protection Law)? Please provide details about what I need to do.

You will need to provide us with documents, etc. to prove that the contents are not in violation of the plant quarantine requirements (Plant Protection Law). If you are considering importing items that are subject to the Plant Protection Law, please complete the procedures yourself, prepare the necessary documents and submit them to us prior to customs clearance. Please note that a fee will be charged. For more details, please click here.

Very hard
Very easy

Can't find what you're looking for?

Contact us with one of these options.

Chat to us
Chat to us
Chat to us

Chat to us

Mon-Fri: 08:30 to 18:30

Agents are not currently available


Email us
Email us
Email us

Customer Service

Get in touch with our Customer Service for further enquiries about our services.

Message Customer Service on LINE

QR code
QR code
QR code

Call us
Call us
Call us

Technical Support

Reach our specialist team if you have a technical question about any of our digital shipping tools.