Ship anywhere with FedEx Ship Manager® Lite
Ship anywhere with FedEx Ship Manager® Lite
A dedicated mobile shipping tool that allows you to make shipments with or without FedEx account, prepare shipping documents and arrange courier pickups at your fingertips, without any need to write or print labels.
A dedicated mobile shipping tool that allows you to make shipments with or without FedEx account, prepare shipping documents and arrange courier pickups at your fingertips, without any need to write or print labels.
A dedicated mobile shipping tool that allows you to make shipments with or without FedEx account, prepare shipping documents and arrange courier pickups at your fingertips, without any need to write or print labels.
Faster and easier shipping with a QR code
Create your
adhoc shipment with or without a FedEx account
Easily prepare your shipment on your mobile phone no matter whether or not you have a FedEx account. Simply scan the QR code and start shipping.
Everything is at your fingertips without any need to write or print labels
You can easily manage your air waybill, commercial invoice and shipment pickup on your mobile phone without printing.
Ship your packages easily when dropping off or arranging a pickup
Once you create your shipment on FedEx Ship Manager Lite, simply show the reference QR code to our couriers without printing any documents.
Shipping in 4 steps
1.
Scan QR code
2.
Pick up function is only available for FedEx user ID login users*
*Pick up function is only available for FedEx user ID login users
3.
Fill in shipping
information
4.
Show shipping
QR code to courier
Faster and easier shipping with a QR code
Watch the step-by-step tutorial to learn how you can easily ship using your smartphone.
Frequently Asked Questions
FSM Lite is a web-based mobile shipping solution that provides non-account and ad-hoc account shippers with options for dropping off packages at the nearest FedEx location or requesting a pickup (where applicable) without printing shipping labels or commercial invoices when tendering their shipments.
FSM Lite offers the following features:
- Support for both non-account and ad-hoc account shippers to ship with FedEx.
- Guest login options via Mobile SMS One Time Password, Facebook and Google (where applicable). The shipping address can be re-used after logging in as a guest. Note: A guest login is different from an account login at fedex.com.
- Paperless shipping — no need to print shipping labels or commercial invoices.
You can access FSM Lite in the following ways:
- Use your mobile device to scan the FSM Lite QR code at the top of this page or on promotional materials.
- Use your mobile device and go to www.fedex.com/hk/mobileshipping
- Use your mobile device and go to fedex.com > shipping > Online Shipping tools
No. FSM Lite is a guest shipping solution, which does not require you to register for a FedEx account. Please note, however, that when you sign up for a FedEx account, you earn instant shipping discounts when shipping with FedEx. When you have a FedEx account, you can bill the transportation costs to your own FedEx account in the payment session when using FSM Lite.
Yes. Although FSM Lite automatically creates a CI for shipments based on the shipment information provided in FSM Lite, you can submit your own CI when dropping your shipments off at the nearest FedEx location or when a courier makes a pickup.
It depends. FSM Lite automatically prepares your shipping labels and commercial invoices (CI). You may be required to submit other specific documents as needed (e.g. license, permit). If the destination does not support a FedEx-generated CI, you are required to submit your own CI.
A pending shipment is valid for 90 days after the shipment is created in FSM Lite.
No. You cannot make any changes to a shipment after finalizing the shipment in FSM Lite. You may request FedEx agents make minor changes before confirming the shipment. Once the shipment is confirmed by FedEx agents, no change will be allowed. You can create a new FSM Lite shipment as necessary.
The QR code and FSM Lite Shipment Reference Number are required to present to the FedEx agent when dropping off at FedEx locations or when a courier picks up shipments. It is not a shipment tracking number. Shippers cannot use the Shipment Reference Number to track a shipment status on fedex.com. The QR code and FSM Lite Shipment Reference Number are available once the shipment is created in FSM Lite. If the shipper's mobile number and email address are provided, the shipper will receive confirmation with the Shipment Reference Number in an SMS or email as reference.
After FedEx agents confirm the shipment once a package is dropped off or picked up, the tracking number will be generated. You will receive an email with the tracking number and basic shipment information. You can also request an email receipt with a tracking number from FedEx agents.
After you request a pickup and finalize the shipment in FSM Lite, you will receive the pickup confirmation number, QR code and Shipment Reference Number on the confirmation page. If you provide your mobile number and email address, you will receive pickup confirmation in an SMS or email as reference.
No. A rate quote shown in FSM Lite is for reference only. FedEx will determine the final rate of the shipment based on the actual size and weight of the packages.
Subject to the availability of local payment options in FedEx locations or on courier pickups, customers can settle their payment via cash, credit cards or other local electronic options. Alternatively, if customers choose to bill the transportation cost / duty and taxes to their FedEx account, they can settle payment after receiving the invoice.
Yes. You can enjoy the earned discount in your FedEx account when you bill the transportation costs to your own FedEx account in the payment session when using FSM Lite. If you do not have an account, you can sign up for a FedEx account to earn instant shipping discounts when shipping with FedEx.