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| FedEx Ship Manager® Help | ||||
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| FedEx Ship Manager® Shipping Administration | ||||
Help OptionsHelp Menu
Contact FedEx
Refer to
FedEx Customer Support for ways to contact FedEx via e-mail, mail, or phone.
Frequently Asked Questions
Admin HomeWelcome to Shipping Administration
The Shipping Administration feature allows a company to assign certain individuals who manage and control the shipping activities of the company’s various Users and Departments. Administrators can configure shipping options or restrict services, customize company reference information and run shipping reports. Note that the Users and Departments they administer may either be in the same location or dispersed geographically across multiple locations within a company.
Shipping Administrator Privileges
Shipping Administration User Privileges
Getting started as a Shipping Administrator
UsersCreate new user
Click
Create new user to display a blank
User Profile screen. Once you have finished entering the new user’s information, click
Next to define
User Privileges,
User References and
User Defaults.
Invite new user
Click
invite new user to send an invitation to a new user. Users who accept the invitation create their own user ID and password to login to FedEx Ship Manager. They also create their own
User Profile and select their
User References and
User Defaults. You, however, will pre-define their
User Privileges. The invitation is good for 30 days.
Re-invite user
Click
Re-invite user from the
Users tab to resend the e-mail invitation to an already invited user if the user has not yet responded to the invitation.
Update user
Enter the user alias in the Update user text box, and click Go to display the
User Profile screen. Click
Next to update the
User Privileges,
User References and
User Defaults.
View by dept
Select the Department from the View by dept drop-down menu, and click
Go. The
Users screen then comes up with all users assigned to that Department.
DepartmentsAdd department
Click Add department to display a blank
Department Profile screen. Once you complete this screen, click
Next to define the
Department Privileges,
Department References and
Department Defaults.
Update dept
Select an existing Department from the Update dept drop-down menu, and click
Go to display the
Department Profile screen. Click
Next to update the
Department Privileges,
Department References and
Department Defaults.
Reports
First, select a saved report from the drop-down menu. Choose a starting date and an end date, and then click on Create Report to view your report. Saved reports you’ve already created are in the
Reports section.
Announcements from FedEx
Review the announcements from FedEx to learn about new features and updates as they are released.
This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager® at fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.
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