FedEx® My Profile | |||
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Account Management This page allows you to manage information associated to your FedEx account number(s).
With the Account Management feature, you can perform the following functions:
If you have more than one account number, you can search for a specific account number using one of the following options:
This feature allows you to add either an existing or new account number to your fedex.com identity. Just click on the "Add an account" link under the account summary table and follow the simple steps. In order to see more information about an account number, click on the "View" icon next to the account number. Detailed information about the account number will display underneath the account summary table.
If you want to edit account number information, you must first click on the "View" icon next to the account number. Detailed information about the account number will display underneath the account summary table. Next you will be able to click on the "Edit" links to modify the following information associated with your account number:
To remove an account from your fedex.com profile, click on the "Remove" icon next to the account number. A popup window will display asking you if you are sure you want to remove the account.
For enhanced security of your account number, FedEx provides the following account number features on fedex.com:
When you registered on fedex.com, your account number may have not been enabled for all of our online solutions. To enable your account number for a specific solution, select the one you want to enable and click on "Save".
If your account number has been enabled to ship FedEx Freight LTL, you may have setup some account aliases with your account number. You can manage which aliases you want to see on the shipping screen when creating a Bill of Lading shipment tied to a specific account number.
You can change the contact name, mailing address, and phone number of your FedEx shipping account number. By default, this is the contact and address information that a FedEx courier will use if you have requested a shipment pickup.
Credit Card Information/Invoice Billing Address
To update the credit card information associated to your account number, you will need to enter all of the information, including your billing address, for the new credit card. Be sure to have your card in front of you, as you will need to enter the credit card security code. The credit card security code is a three digit number located on the back of most credit cards. On American Express cards, the security code is a four digit number printed on the front of the card.
If your account number is not associated with a credit card, you can update the invoice billing address information that receives your shipment invoices.
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