How do I ship personal goods?
Before importing personal goods (i.e. goods that are your property and not for sale), it’s important to know that some countries may restrict the movement of personal goods and have strict conditions.
When importing personal goods, you may be able to claim duty and tax relief based on the goods that are for your own use, owned by you and not being sold. An example would be when a student studying overseas or a person moving to a different country needs to move their own personal effects.
It’s important to mark the commercial invoice and air waybill with ‘personal effects’ and include a reason for export, contact details, and an accurate description of the goods. Our Clearance team is likely to contact the receiver to confirm the information and apply the correct import relief, if applicable.
Can't find what you're looking for?
Contact us with one of these options.
Chat to us
Write to us
Reach the right person the first time, our contact forms will help you.
Call us
Call us with enquiries