Small Business Center | FedEx Zambia

Success Journey

Bringing beauty to the world with Fantini Mosaici.

Find out how this boutique for custom mosaics and handcrafted stone surfaces, became a symbol of Italian luxury around the globe.

Arrow Aviation's soaring story of success

Learn how this business became the leading distributor of aircraft spare parts, lubricants, and ground support equipment in Asia, Africa, and the Midd

Four Innovative Small Businesses Driving Change

The four finalists of the 2022 FedEx Asia Pacific Small Business Grant Contest (SBGC) prove that you don’t need to be big to drive meaningful change.

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Getting Started

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The key step in e-commerce business operations: last mile delivery

Find out how last mile delivery impacts online business operations and what it means for supply chain delivery.

Get you shipments customs cleared quickly and smoothly

Discover what does customs cleared mean in international shipping and how to prepare your shipments.

Customs 101: What is HS Code?

Wondering about the codes on your shipping documents? Discover the importance of HS code and how to use the right ones for your shipment.

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Delighting Customers

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Four Innovative Small Businesses Driving Change

The four finalists of the 2022 FedEx Asia Pacific Small Business Grant Contest (SBGC) prove that you don’t need to be big to drive meaningful change.

Winning customer experience: new world, new rules

Your guide to understanding a new breed of digital buyers, the Discovery Generation, and how to attract them to your business.

Hitting the right notes around the world

Find out how this guitar business has gone from a little idea to a big success story in only a few short years.

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Streamline Operations

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Arrow Aviation's soaring story of success

Learn how this business became the leading distributor of aircraft spare parts, lubricants, and ground support equipment in Asia, Africa, and the Midd

Partner up: Three things to ask a logistics provider before going global

In expanding your business, the right logistics provider can help you do it seamlessly. Here are three questions to identify the best partner for you.

7 tips to transform your shipping and unlock more opportunities

Shipping smarter has never been easier. Get our insider tips to ship like a pro.

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Accelerating Digital

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Ways to prepare against e-commerce challenges

Facing challenges in your e-commerce? From cyberthreats to customs regulations, here are ways you can overcome the top 5 challenges successfully.

Find out how

Take your business forward with smarter connected commerce

Small businesses have become the backbone of their economies in this region. How are they doing it, and how can you do it too for your e-commerce?

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Steps for e-commerce fulfilment success

Your customer experience is built upon successful fulfillment. Discover the 5 essential steps to serve your customers in the best way possible.

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Expanding your Reach

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When to take your small business global

Want to take your small local business to the world but wondering when is the right time to do it? Here’s a quick guide to help you decide.

Navigating your business expansion plan

If you’re shipping internationally, you need an export plan. Here’s what you need to know.

When digital meets physical in fashion retail

With surging demand for their products, Klasse14 chose FedEx to keep its unique end-to-end customer experience intact across the last mile.

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Adapt and Innovate

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Towards a more sustainable supply chain

Explore the benefits of developing a sustainable supply chain and the impact on boosting business growth in times of change.

Shipping heavy items? See the bigger picture

Use this list of tips to overcome cross-border logistics challenges of shipping heavy items.

Online trends to inspire your small business

Want to know how your small businesses can leverage the latest online trends? Here are some ideas to help give you an edge.

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Connected Commerce

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Partner up: Three things to ask a logistics provider before going global

In expanding your business, the right logistics provider can help you do it seamlessly. Here are three questions to identify the best partner for you.

When to take your small business global

Want to take your small local business to the world but wondering when is the right time to do it? Here’s a quick guide to help you decide.

Ride the e-commerce wave: A checklist for startups and small businesses

Make your business thrive by staying on top of changing customer expectations.

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