Diplomatic shipments between embassies and consulates of the same country/territory for delivery by FedEx International Priority Service. As per the Vienna Convention of 1961, Diplomatic Bags receive diplomatic immunity from inspection or delay.

Free of charge

⁽¹⁾ Service availability and transit times may vary by postal code. Please call Customer Service for service availability and precise transit times in your area.

With ETD you can submit your customs documentation electronically. It helps to streamline your shipping process and to fasten pre-clearance of your shipments. Use less paper and reduce the risk of your shipment being delayed in customs. ETD feature needs to be activated within your automated shipping tool.

Free of charge

The recipient can pick up the shipment at a FedEx Express location, if the shipment should not be delivered to the recipient´s address.

Free of charge

⁽¹⁾ Service availability and transit times may vary by postal code. Please call Customer Service for service availability and precise transit times in your area.

For FedEx International Priority^® rates are based on the total weight of all packages in one shipment using one air waybill. Any fraction of a kilogram takes the next higher weight.

As of 18 January 2010, shipments where dimensional weight exceeds actual weight are charged according to the following volumetric calculation:

Dimensional weight in kg per package = Length x Height x Width in cm / 5,000.

This dimensional weight calculation for FedEx Express^® services applies to Europe, Middle-East, Africa and the Indian Subcontinent export and import shipments.

A flat rate applies up to 10 kg and 25 kg for FedEx^® 10kg Box and FedEx^® 25kg Box respectively. An increment for each additional kilogram is then added.

FedEx International Priority^®:

• Maximum 274 cm in length (always the longest side)
• Maximum 330 cm in length and girth combined. Girth = (2 x height) + (2 x width)

Any package exceeding these standard measures is automatically considered as FedEx International Priority^® Freight and billed accordingly.

• FedEx^® Envelope / FedEx^® Pak: US$ 100 per shipment or US$ 9.07 per pound, whichever is greater.
• FedEx^® Box / FedEx^® Tube / and other packaging: US$ 50,000 per shipment

*Values may vary according to destination. Check our online Transit Times and Coverage guide for the maximum declared value per destination.

Unless the Sender enters a higher Declared Value for Carriage on the (Air) Waybill and pays the required fee, the liability of FedEx is limited to the higher of a) the amount provided by the applicable international convention; b) € 22 per kilogram; or c) US$ 100 per Shipment. FedEx does not provide cargo liability or all-risk insurance but the sender may pay an additional charge for Declared Value for Carriage above these limits. Please contact Customer Service for more information.

Specific items such as artwork, film, antiques, glassware, jewellery, furs, watches, etc. are limited to a maximum declared value for carriage of US$ 1,000 per shipment or US$ 9.07 per US pound, whichever is greater. Liability of claims requires notice of claims within strict time limits. FedEx’s liability is subject to strict and detailed terms and conditions.

For further information regarding carrier liability please refer to the Federal Express Conditions of Carriage or your Customer Service representative. Shipments originating outside Europe, the Middle East, the Indian subcontinent and Africa are subject to the FedEx Conditions of Carriage/Service Guide applicable in the origin country/territory.

Need to designate a specific customs broker other than yours? Simply select the FedEx International Broker Select option and indicate the broker's address and telephone number on the FedEx^® International Air Waybill. To find out more, get in touch with your FedEx Sales Executive.

The additional routing surcharge applies when all of the following occur:

• A broker (other than FedEx or FedEx designated) clears the shipment.
• FedEx Express picks up the shipment at the customers broker location and delivers it to the final consignee.
• The consignee’s location is served by a different clearance point than the broker’s clearance point.

The handling fee is ZMW 220 for consignee broker and free for Shipper.

FedEx Express offers a seamless standard customs clearance process to enable on-time delivery of your goods. We also offer a range of specialised inbound clearance solutions subject to an additional fee (VAT may apply at the applicable rate).

Find out more information on our Ancillary Service Customs Fees.

An additional exchange fee may apply for the conversion of rates in currencies other than the currency in which the payer’s account is billed. Please refer to the appropriate section (terms and conditions) in our condition of carriage for more details.

REGARDLESS OF ANY PAYMENT INSTRUCTIONS OR PROVISIONS TO THE CONTRARY, THE SENDER SHALL ALWAYS REMAIN ULTIMATELY LIABLE FOR THE CHARGES INCLUDING ANY DUTIES AND TAXES, IF ANY.

Duties and taxes might be due when importing a shipment. These will be billed to the recipient unless otherwise requested by the shipper.

FedEx Express may advance these fees as assessed by Customs on behalf of the payer. A fee will be based on the advanced amount.

All prices are exclusive of VAT. VAT may be applied at the applicable rate.

Packaging

A minimum billable weight applies to shipments packaged in FedEx Express boxes and tubes. The values are defined as follows:

• FedEx Box (all sizes) . . . . . . . . . . . 1kg
• FedEx Tube . . . . . . . . . . . . . . . . . . .4kg

Effective as of January 21st 2013, the minimum billable weight does not apply to FedEx 10kg and 25kg Box.

Prices

All prices are effective from January 1, 2018.
Federal Express reserves the right at any time, to amend, modify or discontinue this tariff and/or any discounts contained, with or without notice.

Effective April 15, 2024, FedEx will assess an Additional Handling Surcharge per eligible package for international multi-piece shipments, instead of per shipment.

Express Package Services

An Additional Handling Surcharge applies to any package that meets any of the following criteria:

Dimension

• measures greater than 121 centimeters along its longest side;
• measures greater than 76 centimeters along its second-longest side;
• measures greater than 266 centimeters in length and girth (L+2W+2H);

ZMW530/package

Weight

• has actual weight greater than 31 Kg;

ZMW530/package

Packaging

• is not fully encased in an outer shipping container
• is encased in an outer shipping container not made of corrugated fiberboard (cardboard) materials, including but not limited to metal, wood, canvas, leather, hard plastic, soft plastic, or expanded polystyrene foam (e.g., Styrofoam)
• is encased in an outer shipping container covered in shrink wrap or stretch wrap
• is round or cylindrical, including (without limitation) mailing tubes, cans, buckets, barrels, tires, drums, or pails.
• is bound with metal, plastic, or cloth banding, or has wheels, casters, handles, or straps (e.g., a bicycle) (including packages where the outer surface area is loosely wrapped, or where the contents protrude outside the surface area);
• could become entangled in or cause damage to other packages or the FedEx sortation system

ZMW530/package

We reserve the right to assess additional handling charges for packages that require special handling or that require FedEx to apply additional packaging during transit.

If a package is eligible for 2 or all 3 Additional Handling Surcharges, only 1 with greater charge will apply.

Package shape and dimensions may change during transit, which can affect the package’s surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time.

Express Freight Services:

A surcharge applies to any freight handling unit that measures greater than 157 centimeters along its longest side.

We reserve the right to assess additional handling charges for freight and any freight handling unit that requires special handling during transit.

ZMW632/package

Effective April 15, 2024, FedEx will assess an Additional Handling Surcharge per eligible package for international multi-piece shipments, instead of per shipment.

A surcharge applies to any freight handling unit that is non-stackable, which means the piece, skid, or pallet cannot be stacked vertically in a safe and secure manner. Examples include, but are not limited to, non-stackable freight handling units that:

1) do not have a flat and stable top or base;

2) may be damaged if another piece is loaded on them; or,

3) have flat and stable loading surfaces but are too narrow to safely and securely support other freight handling units (e.g. 1-2 barrels or drums).

ZMW 5000/package (Effective January 1, 2024)

⁽¹⁾ The billed surcharge does not represent a bookable service and does not contain any guarantee by FedEx to the extent that the respective shipments may not possibly be stacked at one point during transport.

Effective Jan. 17, 2022, the International Out-of-Delivery-Area Surcharge and International Out-of-Pickup Area Surcharge will move to tiered pricing based on ZIP codes, postal codes or cities for International Express Freight and Parcel services.

International shipments destined to and/or originating from remote and less-accessible locations listed in the International Out-of-Delivery-Area Surcharge and International Out-of-Pickup-Area Surcharge ZIP and postal code list will be subject to the rates per tier shown here.

Applicable surcharges by tier:

Tier A: ZMW 72.92 per shipment

Tier B: Greater of ZMW 315 per shipment or ZMW 10 per kg

Tier C: Greater of ZMW 409.5 per shipment or ZMW 13 per kg

International Fuel Surcharge

FedEx Express has adopted a Dynamic Fuel Surcharge according to the variation in the price of kerosene-type jet fuel and reserves the right to apply a fuel surcharge.

Go to Fuel Surcharges for updates on the fuel surcharge.

Effective April 15, 2024, FedEx will assess an Additional Handling Surcharge per eligible package for international multi-piece shipments, instead of per shipment.

An oversize charge applies to a package containing packages that exceed 243 centimetres in length or 330 centimetres in length and girth (L + 2W + 2H). 

Package shape and dimensions may change during transit, which can affect the package’s surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time.

ZMW310/package

⁽¹⁾ Surcharge effective from 20 January 2020.

Surcharge applying to shipments that are billed to a third party. The surcharge will be charged to the third- party payer⁽¹⁾. It applies when the shipper account number and the third party billing account number are not part of the same company, as determined by FedEx.

2.5% of total shipment charges (total shipment charges incl. transportation charges, surcharges and additional fees; but does not include duties, taxes and ancillary clearance service fees).

⁽¹⁾ For the definition of Third Party Shipment see FedEx Express Conditions of Carriage.

The Bokerage/Handovr fee will apply whenever the customer requests FedEx to transfer the paperwork to an independent broker to handle customs clearance.

Once cleared, FedEx will resume delivery of the shipment, to the final destination. FedEx is not responsible for the delays in the submission of documents to Customs for clearance by the Broker.

FedEx has no control in the timely release and delivery of the package being cleared by Brokers.

Zambia Revenue Authority, through the Customs division, allows for the clearance of goods with the submitted documents within 48-hours.

Storage Charges apply when the packages cannot be released by Customs for various reasons.

Storage Charges will take effect, 3 (three) working days after handover of documents to the broker to complete the customs clearance process.

See Clearance Service and related fees here