How do I cancel a pickup?
If you scheduled a pickup through FedEx Ship Manager™, you can cancel online by going to schedule a pickup online and following the steps below. Please note that you will be asked to log in if you have not already done so.
- On the online shipping application, click the "Pickup History" tab
- Check the box next to the scheduled pickup you would like to cancel
- Click "Cancel pickup"
- Select "Yes" to the question, "Do you want to cancel this pickup?"
Alternatively, you can contact our Customer Service team for assistance.
Thank you for your feedback!
Contact us
Chat to Us
Our team is online Chat Opening Hours (MEISA).
Write to Us
Reach the right person the first time, our contact forms will help you.
Call Us
Get in touch with our Customer Service for further enquiries about our services.