FedEx Import Tool
Manage your import shipments
with ease via FedEx
Manage your import shipments
with ease via FedEx
Manage your import shipments
with ease via FedEx
What is FiT?
FiT is your free, fast, and user-friendly solution for managing the clearance of your import shipments. It's designed to empower you to actively oversee and monitor your import shipments electronically, anytime, anywhere. Whether you're a regular FedEx account user or a guest, our Import Tool has you covered.
Accessing FiT
I have a fedex.com User ID
Log in with your FedEx.com User ID and password.
Log in with your fedex.com User ID and password.
I don’t have a fedex.com User ID
Log in with your email address/ mobile phone number associated to the shipment*
*You'll receive a one-time authentication code sent to your email to authenticate your access.
Features and Benefits
FiT provides a wide range of features and benefits designed to streamline your import shipments
View Your Import Shipment Clearance Status
Stay up-to-date with the clearance status of your import shipments, so you're never in the dark about their progress.
Submit required Customs clearance documents
No more hassle with pending documents. Easily submit any required customs clearance documents, such as commercial invoices.
Download Clearance-Related Documents
Access and download clearance-related documents whenever you need them.
Pay Duties and Taxes
Conveniently settle your outstanding duties and taxes directly through the tool, saving you time and effort.
For more detailed information on how to use FiT, please refer to our User Guide.
Frequently Asked Questions
FiT is a one stop web solution which is free, fast and effortless way to manage your import shipment clearance. With or without fedex.com user id and password, you can actively manage and monitor your import shipments electronically anytime.
There are two ways to access FiT:
- FedEx users can log in with their fedex.com user ID and password
- Guest users can log in with their email address/ mobile phone number associated to the shipment. A one-time verification code will be sent to your email address to authenticate.
FiT finds additional shipments which are associated with your mobile phone number and/or email address apart from the fedex.com user ID and password. A one time verification code is required to verify your identity.
You will need internet access and a web browser. Please ensure your browser is up to date for the best experience. The dashboard is best viewed on Google Chrome at 100% layout.
Depending on your user type, you can view shipments associated with your FedEx account or your login email address. You can see active shipments or shipments up to 90 days after pickup.
On FiT, you can:
View shipment details and clearance status
Submit required clearance documents
Download clearance-related documents
Settle outstanding duties and taxes.
- In FiT, you can view your import shipments in following status at the dashboard.
- In Transit: Your shipment is on the way to South Africa.
- Document Missing: Some customs documents are required,users to submit related document
- Payment Pending: Duties and Taxes are pending payment
- Customs Cleared: Shipments are cleared by South african customs
FiT provides a convenient way to view any required customs clearance documents and offers a one-stop platform to submit pending documents, improving the clearance process.
You can log in to FiT using your fedex.com User ID and Password, mobile number to get a soft copy of SAD500, Duty and tax invoice, AWB, Commercial Invoice amongst other documents for your shipment.
You can make duties and taxes payments by accessing the shipment details and clicking on ‘Pay Duties & taxes’ to view and settle any outstanding duties and taxes payment.
You can use various payment methods, including
◦ Credit cards (Visa, Master)
A payment confirmation email will be sent to the payer's email address, and in FiT, the payment status will be updated.