Demand Surcharge
Demand Surcharge
Demand Surcharge from October 21, 2024 (Vietnam)
During times of elevated shipping volumes, heightened demand for capacity, increased operating costs, and other strains on our network, FedEx may apply a demand surcharge.
From October 21, 2024, to January 31, 2025, Demand Surcharge will be adjusted for certain FedEx international shipments.
| Service | Region / Country | Surcharge per kg* (in VND) | |
| Priority^ | Economy^^ | ||
| Export shipments from Vietnam to | Australia and New Zealand1,7 | 2500 VND per kg | 2500 VND per kg |
| Asia2 | 2500 VND per kg | 2500 VND per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
44900 VND per kg | 44900 VND per kg | |
| Europe4 (EU) | 29900 VND per kg | 29900 VND per kg | |
| India | 2500 VND per kg | 2500 VND per kg | |
| Middle East, Indian Subcontinent and Africa5 (MEISA) |
29900 VND per kg | 29900 VND per kg | |
| Latin America6,8 (LAC) | 44900 VND per kg | 44900 VND per kg | |
| ImportOne# shipments to Vietnam from | Australia and New Zealand1,7 | 2500 VND per kg | 2500 VND per kg |
| Asia2 | 2500 VND per kg | 2500 VND per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
0 VND per kg | 0 VND per kg | |
| Europe4 (EU) except Israel |
0 VND per kg | 0 VND per kg | |
| Israel | 12400 VND per kg | 12400 VND per kg | |
| India | 2500 VND per kg | 2500 VND per kg | |
| Middle East, Indian Subcontinent and Africa5 (MEISA) |
0 VND per kg | 0 VND per kg | |
| Latin America6,8 (LAC) | 0 VND per kg | 0 VND per kg | |
| Global Third-Party# shipments paid in Vietnam | 0 VND per kg | 0 VND per kg | |
Demand Surcharge will be determined at FedEx’s sole discretion and subject to the terms and conditions provided in FedEx Service Guide and FedEx Standard Conditions of Carriage of shipment origin country. FedEx reserves the right to amend the Demand Surcharge, including but not limited to the rates, duration, applicable areas or any other conditions. FedEx may also, at its sole discretion, cancel, modify or adjust any waiver of Demand Surcharge by prior notice.
The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with FedEx. To find out the actual surcharge for your shipment, please log in to your FedEx account on fedex.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.
Some countries/territories belonging to different geographical regions as presented above may follow the same surcharge amount (per kg) if they are grouped under the same pricing zone for any given rate scale or price list. For details, please refer to the zone index of your registered FedEx rate scale or price list, or contact your local Sales or Customer Service team.
* Minimum of 25,000 VND per shipment applies, regardless of the origin market. The actual surcharge amount will be converted to billing currency.
^ Priority shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Priority Freight (IPF) , FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Priority DirectDistribution Freight (IDF), FedEx International Connect Plus (FICP).
^^ Economy shipment services are FedEx International Economy (IE), FedEx International Economy Freight (IEF), FedEx International Economy DirectDistribution (IED), FedEx International Deferred Freight (FDF).
# For customers who have registered for the ImportOne/Global Third-Party service only. Customers registered for the ImportOne service will receive discounts based on the published destination-based International Import Express base rates, as indicated in their pricing agreement. For customers registered for the Global Third-Party service, discounts are based on the published Global Third-Party base rates, as indicated in their pricing agreement. For all other customers who have not registered for ImportOne/Global Third-Party service, surcharges applied on inbound/third-party shipments will be determined by the originating country/territory.
1. Australia and New Zealand: Includes Australia and New Zealand.
2. Asia: Includes Japan, Mainland China, Singapore, South Korea, Hong Kong SAR China, Malaysia, Taiwan China, Thailand, Philippines, Indonesia, Macau SAR China and Brunei.
3. USA, Canada, Mexico and Puerto Rico: Includes United States of America, Canada, Mexico, Puerto Rico.
4. EU: Includes Austria, Denmark, Finland, Greece, Ireland, Liechtenstein, Luxembourg, Monaco, Norway, Portugal, Sweden, Switzerland, Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faeroe Islands, Georgia, Gibraltar, Greenland, Hungary, Iceland, Israel, Latvia, Lithuania, Macedonia, Malta, Moldova, Montenegro, Poland, Romania, Russia, Serbia, Slovak Republic, Slovenia, Turkey, Ukraine, Belgium, Canary Islands, Channel Islands, France, Germany, Italy, Netherlands, San Marino, Spain, United Kingdom and Vatican City.
The surcharge amount also applies to other countries/territories: Kyrgyzstan, Kazakhstan, Uzbekistan.
5. MEISA: Includes United Arab Emirates, Afghanistan, Angola, Bangladesh, Burkina Faso, Bahrain, Burundi, Benin, Bhutan, Botswana, Congo, Dem Rep Of, Congo, Ivory Coast, Cameroon, Cape Verde, Djibouti, Algeria, Egypt, Eritrea, Ethiopia, Gabon, Ghana, Gambia, Guinea, Iraq, Jordan, Kenya, Kuwait, Lebanon, Sri Lanka, Liberia, Lesotho, Libya, Morocco, Madagascar, Mali, Mauritania, Mauritius, Maldives, Malawi, Mozambique, Namibia, Niger, Nigeria, Nepal, Oman, Pakistan, Qatar, Reunion, Rwanda, Saudi Arabia, Seychelles, Senegal, Swaziland, Chad, Togo, Tunisia, Tanzania, Uganda, South Africa, Zambia, Zimbabwe and Palestine Autonomous.
6. LAC: Includes Antigua, Barbuda, Anguilla, Argentina, Aruba, Barbados, Bermuda, Bolivia, Bonaire, Saba, St. Eustatius, Brazil, Bahamas, Belize, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, Grenada, French Guiana, Guadeloupe, St. Barthelemy, Guatemala, Guyana, Honduras, Haiti, Jamaica, Nevis, St. Christopher, St. Kitts & Nevis, Cayman Islands, Grand Cayman, St. Lucia, St. Martin, Martinique, Montserrat, Nicaragua, Panama, Peru, Paraguay, Suriname, El Salvador, St. Maarten, Turks & Caicos Islands, Trinidad & Tobago, Uruguay, St. Vincent, Union Island, Venezuela, British Virgin Islands, Great Thatch Island, Great Tobago Islands, Jost Van Dyke Islands, Norman Island, Tortola Island, St. Croix Island, St. John, St. Thomas and U.S. Virgin Islands.
7. The surcharge amount also applies to other destination countries/territories: Cambodia, Laos and Mongolia.
8. The surcharge amount also applies to other countries/territories: American Samoa, Cook Islands, Fiji, French Polynesia, Tahiti, Guam, Marshall Islands, Micronesia, New Caledonia, Northern Mariana Islands, Rota, Saipan, Tinian, Palau, Papua New Guinea, Samoa, East Timor (Timor-Leste), Tonga, Vanuatu and Wallis and Futuna.
Demand Surcharge from September 16, 2024 to October 20, 2024
| Service | Region / Country | Surcharge per kg* (in VND) | |
| Priority^ | Economy^^ | ||
| Export shipments from Vietnam to | Australia and New Zealand1,7 | 2500 VND per kg | 2500 VND per kg |
| Asia2 | 2500 VND per kg | 2500 VND per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
44900 VND per kg | 44900 VND per kg | |
| Europe4 (EU) | 27500 VND per kg | 27500 VND per kg | |
| India | 2500 VND per kg | 2500 VND per kg | |
| Middle East, Indian Subcontinent and Africa5 (MEISA) |
27500 VND per kg | 27500 VND per kg | |
| Latin America6,8 (LAC) | 44900 VND per kg | 44900 VND per kg | |
| ImportOne# shipments to Vietnam from | Australia and New Zealand1,7 | 2500 VND per kg | 2500 VND per kg |
| Asia2 | 2500 VND per kg | 2500 VND per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
0 VND per kg | 0 VND per kg | |
| Europe4 (EU) | 0 VND per kg | 0 VND per kg | |
| India | 2500 VND per kg | 2500 VND per kg | |
| Middle East, Indian Subcontinent and Africa5 (MEISA) |
0 VND per kg | 0 VND per kg | |
| Latin America6,8 (LAC) | 0 VND per kg | 0 VND per kg | |
| Global Third-Party# shipments paid in Vietnam | 0 VND per kg | 0 VND per kg | |
Demand Surcharge will be determined at FedEx’s sole discretion and subject to the terms and conditions provided in FedEx Service Guide and FedEx Standard Conditions of Carriage of shipment origin country. FedEx reserves the right to amend the Demand Surcharge, including but not limited to the rates, duration, applicable areas or any other conditions. FedEx may also, at its sole discretion, cancel, modify or adjust any waiver of Demand Surcharge by prior notice.
The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with FedEx. To find out the actual surcharge for your shipment, please log in to your FedEx account on fedex.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.
Some countries/territories belonging to different geographical regions as presented above may follow the same surcharge amount (per kg) if they are grouped under the same pricing zone for any given rate scale or price list. For details, please refer to the zone index of your registered FedEx rate scale or price list, or contact your local Sales or Customer Service team.
* Minimum of 25,000 VND per shipment applies, regardless of the origin market. The actual surcharge amount will be converted to billing currency.
^ Priority shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Priority Freight (IPF) , FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Priority DirectDistribution Freight (IDF), FedEx International Connect Plus (FICP).
^^ Economy shipment services are FedEx International Economy (IE), FedEx International Economy Freight (IEF), FedEx International Economy DirectDistribution (IED), FedEx International Deferred Freight (FDF).
# For customers who have registered for the ImportOne/Global Third-Party service only. Customers registered for the ImportOne service will receive discounts based on the published destination-based International Import Express base rates, as indicated in their pricing agreement. For customers registered for the Global Third-Party service, discounts are based on the published Global Third-Party base rates, as indicated in their pricing agreement. For all other customers who have not registered for ImportOne/Global Third-Party service, surcharges applied on inbound/third-party shipments will be determined by the originating country/territory.
1. Australia and New Zealand: Includes Australia and New Zealand.
2. Asia: Includes Japan, Mainland China, Singapore, South Korea, Hong Kong SAR China, Malaysia, Taiwan China, Thailand, Philippines, Indonesia, Macau SAR China and Brunei.
3. USA, Canada, Mexico and Puerto Rico: Includes United States of America, Canada, Mexico, Puerto Rico.
4. EU: Includes Austria, Denmark, Finland, Greece, Ireland, Liechtenstein, Luxembourg, Monaco, Norway, Portugal, Sweden, Switzerland, Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faeroe Islands, Georgia, Gibraltar, Greenland, Hungary, Iceland, Israel, Latvia, Lithuania, Macedonia, Malta, Moldova, Montenegro, Poland, Romania, Russia, Serbia, Slovak Republic, Slovenia, Turkey, Ukraine, Belgium, Canary Islands, Channel Islands, France, Germany, Italy, Netherlands, San Marino, Spain, United Kingdom and Vatican City.
The surcharge amount also applies to other countries/territories: Kyrgyzstan, Kazakhstan, Uzbekistan.
5. MEISA: Includes United Arab Emirates, Afghanistan, Angola, Bangladesh, Burkina Faso, Bahrain, Burundi, Benin, Bhutan, Botswana, Congo, Dem Rep Of, Congo, Ivory Coast, Cameroon, Cape Verde, Djibouti, Algeria, Egypt, Eritrea, Ethiopia, Gabon, Ghana, Gambia, Guinea, Iraq, Jordan, Kenya, Kuwait, Lebanon, Sri Lanka, Liberia, Lesotho, Libya, Morocco, Madagascar, Mali, Mauritania, Mauritius, Maldives, Malawi, Mozambique, Namibia, Niger, Nigeria, Nepal, Oman, Pakistan, Qatar, Reunion, Rwanda, Saudi Arabia, Seychelles, Senegal, Swaziland, Chad, Togo, Tunisia, Tanzania, Uganda, South Africa, Zambia, Zimbabwe and Palestine Autonomous.
6. LAC: Includes Antigua, Barbuda, Anguilla, Argentina, Aruba, Barbados, Bermuda, Bolivia, Bonaire, Saba, St. Eustatius, Brazil, Bahamas, Belize, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, Grenada, French Guiana, Guadeloupe, St. Barthelemy, Guatemala, Guyana, Honduras, Haiti, Jamaica, Nevis, St. Christopher, St. Kitts & Nevis, Cayman Islands, Grand Cayman, St. Lucia, St. Martin, Martinique, Montserrat, Nicaragua, Panama, Peru, Paraguay, Suriname, El Salvador, St. Maarten, Turks & Caicos Islands, Trinidad & Tobago, Uruguay, St. Vincent, Union Island, Venezuela, British Virgin Islands, Great Thatch Island, Great Tobago Islands, Jost Van Dyke Islands, Norman Island, Tortola Island, St. Croix Island, St. John, St. Thomas and U.S. Virgin Islands.
7. The surcharge amount also applies to other destination countries/territories: Cambodia, Laos and Mongolia.
8. The surcharge amount also applies to other countries/territories: American Samoa, Cook Islands, Fiji, French Polynesia, Tahiti, Guam, Marshall Islands, Micronesia, New Caledonia, Northern Mariana Islands, Rota, Saipan, Tinian, Palau, Papua New Guinea, Samoa, East Timor (Timor-Leste), Tonga, Vanuatu and Wallis and Futuna.
Demand Surcharge from August 5, 2024 to September 15, 2024
| Service | Region / Country | Surcharge per kg* (in VND) | |
| Priority^^^ | Economy^^^^ | ||
| Export shipments from Vietnam to | Australia and New Zealand1,7 | 0 VND per kg | 0 VND per kg |
| Asia2 | 0 VND per kg | 0 VND per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
13700 VND per kg | 13700 VND per kg | |
| Europe4 (EU) | 5500 VND per kg | 0 VND per kg | |
| India | 0 VND per kg | 0 VND per kg | |
| Middle East, Indian Subcontinent and Africa5 (MEISA) |
5500 VND per kg | 0 VND per kg | |
| Latin America6,8 (LAC) | 0 VND per kg | 0 VND per kg | |
| ImportOne# shipments to Vietnam from | Australia and New Zealand1,7 | 0 VND per kg | 0 VND per kg |
| Asia2 | 0 VND per kg | 0 VND per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
0 VND per kg | 0 VND per kg | |
| Europe4 (EU) | 0 VND per kg | 0 VND per kg | |
| India | 0 VND per kg | 0 VND per kg | |
| Middle East, Indian Subcontinent and Africa5 (MEISA) |
0 VND per kg | 0 VND per kg | |
| Latin America6,8 (LAC) | 0 VND per kg | 0 VND per kg | |
| Global Third-Party# shipments paid in Vietnam | 0 VND per kg | 0 VND per kg | |
Demand Surcharge will be determined at FedEx’s sole discretion and subject to the terms and conditions provided in FedEx Service Guide and FedEx Standard Conditions of Carriage of shipment origin country. FedEx reserves the right to amend the Demand Surcharge, including but not limited to the rates, duration, applicable areas or any other conditions. FedEx may also, at its sole discretion, cancel, modify or adjust any waiver of Demand Surcharge by prior notice.
The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with FedEx. To find out the actual surcharge for your shipment, please log in to your FedEx account on fedex.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.
Some countries/territories belonging to different geographical regions as presented above may follow the same surcharge amount (per kg) if they are grouped under the same pricing zone for any given rate scale or price list. For details, please refer to the zone index of your registered FedEx rate scale or price list, or contact your local Sales or Customer Service team
* Minimum of 25,000 VND per parcel shipment^ and 1,247,800 VND per freight shipment^^ applies, regardless of the origin market. The actual surcharge amount will be converted to billing currency.
^ Parcel shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Economy (IE), FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Economy DirectDistribution (IED), FedEx International Connect Plus (FICP).
^^ Freight shipment services are FedEx International Priority Freight (IPF), FedEx International Economy Freight (IEF), FedEx International Priority DirectDistribution Freight (IDF), FedEx International Deferred Freight (FDF).
^^^ Priority shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Priority Freight (IPF) , FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Priority DirectDistribution Freight (IDF), FedEx International Connect Plus (FICP).
^^^^ Economy shipment services are FedEx International Economy (IE), FedEx International Economy Freight (IEF), FedEx International Economy DirectDistribution (IED), FedEx International Deferred Freight (FDF).
# For customers who have registered for the ImportOne/Global Third-Party service only. Customers registered for the ImportOne service will receive discounts based on the published destination-based International Import Express base rates, as indicated in their pricing agreement. For customers registered for the Global Third-Party service, discounts are based on the published Global Third-Party base rates, as indicated in their pricing agreement. For all other customers who have not registered for ImportOne/Global Third-Party service, surcharges applied on inbound/third-party shipments will be determined by the originating country/territory.
1. Australia and New Zealand: Includes Australia, New Zealand and other countries/territories grouped under the same pricing zone of your registered FedEx rate scale or price list.
2. Asia: Includes Japan, Mainland China, Singapore, South Korea, Hong Kong SAR China, Malaysia, Taiwan China, Thailand, Philippines, Indonesia, Macau SAR China and Brunei.
3. USA, Canada, Mexico and Puerto Rico: Includes United States of America, Canada, Mexico, Puerto Rico.
4. EU: Includes United Kingdom, Germany, France, Italy, Israel, Netherlands, Spain, Switzerland, Belgium, Sweden and other countries/territories grouped under the same pricing zone of your registered FedEx rate scale or price list.
5. MEISA: Includes United Arab Emirates, South Africa, Saudi Arabia, Kuwait, Pakistan, Morocco, Qatar, Bangladesh, Sri Lanka, Algeria, Egypt, Nigeria, Bahrain, Oman and other countries/territories grouped under the same pricing zone of your registered FedEx rate scale or price list.
6. LAC: Includes Brazil, Chile, Columbia, Peru, Argentina, Ecuador, Guatemala, Costa Rica, Dominican Republic, Panama and other countries/territories grouped under the same pricing zone of your registered FedEx rate scale or price list.
7. The surcharge amount also applies to other destination countries/territories: Cambodia, Laos and Mongolia.
8. The surcharge amount also applies to other countries/territories: American Samoa, Cook Islands, Fiji, French Polynesia, Tahiti, Guam, Marshall Islands, Micronesia, New Caledonia, Northern Mariana Islands, Rota, Saipan, Tinian, Palau, Papua New Guinea, Samoa, East Timor (Timor-Leste), Tonga, Vanuatu and Wallis and Futuna.