I tracked my shipment, and it appears there is a customs or clearance delay. What should I do?
Customs and clearance delays occur for a variety of reasons. In general, clearance delay information is available from the detailed tracking page, including the reason for the delay and recommended action. If additional information is required from the shipper or recipient, FedEx will attempt to contact them.
Thank you for your feedback!
Can't find what you're looking for?
Contact us with one of these options.
Customer Service
Get in touch with our Customer Service for further enquiries about our services.
Technical Support
Reach our specialist team if you have a technical question about any of our digital shipping tools.