How to ship flowers and plants
To help ensure that your fresh flowers and live plants arrive in top condition, follow these instructions for packaging and shipping with us.
Steps for how to ship floral arrangements
Steps for how to ship floral arrangements
Secure arrangement in the box
Secure floral arrangements inside a box using cable ties or bands secured to the box or to an insert to prevent shifting of the arrangement during shipment.
Secure vase in the box, if applicable
If you are shipping a vase with the arrangement, also secure the vase inside the box. We recommend a corrugated divider to separate the vase from the flowers. If the vase is fragile, use additional packaging materials to cushion the vase and protect it from damage during shipment. Ship vases or containers without water; shipping with water is prohibited because it may leak during shipment and cause product damage or safety issues.
Seal and label the package
Using the H tape method, apply at least three strips of pressure-sensitive adhesive plastic tape that is at least 2" wide to both the top and bottom of the carton to protect the package and its contents. Tape all seams or flaps.
Secure in a corrugated tray
Plant seedlings and plugs are fragile and difficult to secure in the shipping carton, so they require special attention. We recommend a corrugated tray with a top pad designed to push lightly against seedlings or plugs to secure them in their plastic tray during shipment. This packaging method works best with leafy seedlings and plugs, not tall and spindly plant material. Using plastic mesh over the plant plugs will provide added security.
The moisture content of the soil is also an important consideration during shipping. If the soil is too dry, plugs are more likely to spill out of the plastic tray. If the soil is too wet, the corrugated tray may weaken from the moisture. Since you cannot secure plant plugs individually inside the plastic tray, you can expect some plugs to be dislodged during transit and some soil to sift out of the plastic tray, so plan accordingly when preparing your shipment.
Seal and label the package
Using the H tape method, apply at least three strips of pressure-sensitive adhesive plastic tape that is at least 2" wide to both the top and bottom of the carton to protect the package and its contents. Tape all seams or flaps.
Secure plants in a box using corrugated dividers
When shipping plants, secure them to prevent movement inside the shipping carton. If the plant shifts inside the carton, it can cause breakage of plant stems and leaves, so we recommend using a corrugated divider that locks the pot into place.
Secure pot in a box
The soil inside the box must also be contained. Place the pot in a plastic bag and secure the top opening of the bag around the stem of the plant. If the plant does not have a single main stem, you can place paper between the leaves and over the soil and secure it to the pot.
Seal and label package
Using the H tape method, close and seal both the top and bottom of the box with three strips of pressure-sensitive plastic tape that is at least 2" wide. Tape all seams or flaps.
Wrap orchids in paper
Wrap the blooms and leaves in paper to provide extra cushioning when shipping. Cold temperatures can be harmful to tropical flowers like orchids, so when shipping to cold climates, make sure your packaging is designed to protect the flowers from temperature variations during shipping.
Secure orchids in a shipping carton
When shipping multiple orchids, secure the pots in the shipping carton with enough space to keep plants separated during shipping. Contact between the plants’ blooms and leaves can lead to damage.
Seal and label package
Using pressure-sensitive plastic tape that is at least 2" wide, secure the top and bottom trays by taping all seams. Tape strips should run parrallel to the seams creating a square around the bottom of the box.
While we cannot ensure compliance with markings such as up arrows or "This End Up," properly placing the shipping label increases your chance of the preferred orientation.
Secure flowers using telescoping boxes
Place bulk flowers in telescoping boxes that accommodate the size of your plant material. Ideally, the boxes should measure less than 38" in length, 24" in height and 26" in width. Use lateral cleats or bands to prevent shifting of the flowers inside the box.
Secure flowers in a corrugated carton
Choose corrugated shipping cartons constructed with moisture-resistant adhesive, because when the box is precooled, temperature and humidity can weaken it.
Seal and label package
Using plastic straps or pressure-sensitive tape, seal the top and bottom trays. Make sure the plastic straps are tight but not bending the box. Tape strips should run parrallel to the seams creating a square around the bottom of the box.
While we cannot ensure compliance with markings such as up arrows or "This End Up," properly placing the shipping label increases your chance of the preferred orientation.
NOTICE: This packaging information is provided to FedEx customers to help reduce loss or damage due to improper packaging. It is NOT intended to be a comprehensive guide for packaging items we accept for transit. We make no warranties, expressed or implied, regarding this information. Proper packaging is the sole responsibility of the shipper. For more information and comprehensive guidelines, contact the FedEx Dangerous Goods/Hazardous Materials Hotline at 1.800.GoFedEx 1.800.463.3339; press “81” or say “dangerous goods,” then press “4” for the next available dangerous goods agent. (Outside the U.S., request to speak to a dangerous goods representative.) Refer to the current FedEx Service Guide for terms, conditions, and limitations applicable to FedEx® delivery services.