Ecommerce international shipping
Ecommerce international shipping
Reach a whole new customer pool
when you ship internationally.
Reach a whole new customer pool
when you ship internationally.
Reach a whole new customer pool
when you ship internationally.
Grow your ecommerce business beyond borders
International shipping helps you reach even more customers. While expanding your business isn’t as complicated as you might think, it does take some planning.
Let’s begin with the basics. Prep for success with our international shipping resources. Compare FedEx® shipping services and find rates. Fill out documents like Commercial Invoices online and get tips on avoiding customs delays.
Want to get some advice first? See our international shipping insights for small businesses like yours.
Get started with international business shipping
Shipping internationally is a lot like shipping in the U.S., but there are a few extra steps. Follow these 8 guidelines for easier international shipping.
- Research restrictions.
Check to see if your product is prohibited to ship to other countries.
- Select a customs broker.
A customs broker will help your shipments avoid delays at the border.
- Gather product information for customs documentation.
This includes its value, where it was made, and more.
- Determine documentation.
The documents you need can vary based on what you’re shipping and where it’s going.
- Create international shipping labels.
Do it all online or get help at a FedEx Office location.
- Complete documents.
Create and submit customs documents online or manually.
- Package items.
Proper packaging can help protect your shipment and may prevent delays.
- Get your package to FedEx.
Drop off your shipment at a retail location or FedEx® Drop Box, or schedule a pickup.
Check out our international shipping guide for more details. And get tips on clearing customs—from choosing a broker to filling out documentation.
Tools and resources for shipping internationally
You don’t have to tackle international shipping on your own. Save time and make sure you’re headed in the right direction.
Get step-by-step directions
Use International Ship Assist to get your Harmonized System Code and blank customs documents.
Navigate international trade
WorldTariff® provides up-to-date global trade data to help you classify your shipments.
Submit documents electronically
Eliminate printed paperwork and reduce delays with FedEx® Electronic Trade Documents.
Know the international lingo
Use our online glossary to get definitions for dozens of popular international shipping terms.
Explore international ecommerce shipping services
Choosing the right shipping service for your business is an important decision. The ideal service depends on what you’re shipping, where it’s going, how fast it needs to get there, and how much you want to spend.
Use the contract FedEx® International Connect Plus service to ship to Canada and hundreds of other international markets in 2–5 days.
Simple, transparent pricing
No residential surcharges
End-to-end tracking visibility
Day-definite delivery
Clearance-inclusive services
For non-hazardous packages under 70 lbs.
| Delivery time | Destination | Service |
|---|---|---|
| 2–7 business days | Canada | FedEx International Ground® |
| 2–5 business days | 215+ countries and territories | FedEx International Economy® |
| 1–3 business days by end of day | 220+ countries and territories | FedEx International Priority® |
| 1–3 business days with delivery as early as 10:30 a.m. |
27 countries and territories | FedEx International Priority® Express |
| 1–3 business days with delivery as early as 10 a.m. | 26 countries including Canada, China, Mexico, and Japan | FedEx International First® |
| Urgent deliveries within hours | 220+ countries and territories | FedEx® International Next Flight |
| Delivery time | Destination | Service |
|---|---|---|
| 3–6+ business days with delivery as early as 10:30 a.m. | Throughout the contiguous U.S., with extensive service to Alaska, Hawaii, Puerto Rico, and Canada | FedEx Freight® Economy |
| 1–3+ business days with delivery as early as 10:30 a.m. | Throughout the contiguous U.S., with extensive service to Alaska, Hawaii, Puerto Rico, Canada, and Mexico | FedEx Freight® Priority |
| 2–5 business days | 130+ countries and territories | FedEx International Economy® Freight |
| 1–3 business days | 130+ countries and territories | FedEx International Priority® Freight |
| Urgent deliveries within hours | 220+ countries and territories | FedEx® International Next Flight |
Explore more international freight shipping options including chartered and freight forwarding services.
Ship to Canada with confidence
Selling in Canada is easier than it used to be, thanks to the United States-Mexico-Canada Agreement (USMCA). Canada is close to us, the demand is high, and the paperwork is straightforward.
Study up for shipping success.
Learn the ins and outs of shipping to Canada as a small business, including watchouts and opportunities.
Calculating international ecommerce shipping rates
Knowing your ecommerce shipping costs before you ship will help you avoid surprises. It can also help you decide what to charge for your products. One of the first things you’ll need to determine is your total landed cost. It can also be beneficial to learn about the factors that influence duties, taxes, and fees.
Use these tips to complete customs documents
Preparing international shipments doesn’t have to be intimidating. Use FedEx International Shipping Assist to help you determine the documents you’ll need. Then use these steps to help you complete and submit them.
Save on your business shipping
Open an account to save on international shipments.
Shipping multiple packages to the same destination? Use multiweight pricing to get the lowest possible rate.
Automatically consolidate qualifying Canadian packages. They’ll clear customs as one shipment, saving you brokerage fees.
Take advantage of available capacity in our network, often with deep discounts, with last-minute rates.
Join FedEx Rewards for free and earn brand-name gift cards—just by activating monthly offers and shipping to meet your goals. You can also request a refund or credit if an eligible FedEx Express or FedEx Ground® shipment arrives late.*
*For details, a complete listing of eligible products and services for rewards, and information on requesting refunds and credits, please read FedEx Rewards Terms and Conditions and the Program Agreement.
Simplify global returns
International returns 101
Don’t let returns keep you from growing your business globally. Learn how to create a returns policy that works to your advantage.
Processing international returns
Get tips and tools to make your returns process easy for your customers and your team. And read FAQs about global returns.
Need expert advice?
Find out who to call or schedule a convenient time to talk with one of our ecommerce experts.
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