FedEx ecommerce shipping software and integration
FedEx ecommerce shipping software and integration
Improve your customer experience. Integrate
FedEx into your shopping and shipping workflows.
Improve your customer experience. Integrate
FedEx into your shopping and shipping workflows.
Improve your customer experience. Integrate
FedEx into your shopping and shipping workflows.
Integrate to elevate your ecommerce business
When you’re ready to grow your business, it’s time to start thinking bigger. Connecting your internal software systems with FedEx® shipping systems is a smart next step. Connected systems share data, streamlining and simplifying processes. So you can better track inventory, save time, and create a seamless customer experience.
Automate shipping with FedEx Ship Manager®
Save time and effort, reduce errors, and streamline your processes with FedEx Ship Manager. From simple online shipping tools to powerful integrated shipping systems, you'll have options for every shipping scenario.
Get FedEx APIs to integrate with your ecommerce platform
Explore our most popular APIs, including rates and transit times, shipping label creation, and tracking.
Improve efficiencies by integrating FedEx into your system
Redefine your workload with FedEx® Compatible software solutions. Access FedEx shipping and other services within the business tools you use every day.
Improve deliveries for your customers
Customers buy online because it’s convenient. You can make it even more so—by giving them control over their shipments and simplifying returns.
Give customers more control and visibility over deliveries
With FedEx Delivery Manager®, customers customize when, where, and how they get packages. It’s free to:
- Track packages and get text and email notifications.
- Request to redirect a package to a FedEx location for pickup at their convenience.
- Ask a delivery driver to leave their package in a specific location, like at a side door.
- Get picture proof of delivery for residential FedEx Express® and FedEx Ground® deliveries in the U.S. and Canada.
- Place a vacation hold for up to 14 days.
You benefit, too. Customers love the enhanced delivery experience, and you may get fewer “Where’s my package?” calls. Get the free toolkit so you can share FedEx Delivery Manager with your customers.
Take charge with predictive insights
The FedEx Surround® monitoring and intervention suite gives you near real-time data about your shipments. So you can make strategic decisions about deliveries. Communicate with customers about potential delays. And request intervention on packages that are at risk—or even have FedEx experts do it proactively, 24/7.
Offer store pickup at checkout
Give customers the FedEx Hold at Location option when they're checking out on your website. They can choose to have their package held for pickup at a secure location in our retail network. This can:
- Reduce the risk of package theft
- Protect shipments from the weather
- Prevent the frustration of missed deliveries and reattempts
Eliminate the residential surcharge and the need to have a brick-and- mortar location.
Simplify returns to build loyalty
One way to enhance the returns experience is to take advantage of our technology. Provide these simple returns solutions directly to your customers from your online store. Or choose a third-party platform that already has FedEx returns technology integrated.
98% of shoppers say that fast and convenient returns will make them more likely to order again.1
Send QR codes for no-label returns. Customers can take the QR code to a participating store and have a label printed.
Enable no-box returns and customers won’t have to worry about labels or packaging.
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Create and print return labels or email them directly to customers.
See when a customer drops off their return. You’ll be able to issue credits faster to your customers.
Increase visibility by tracking returns. Then, make more informed inventory and staffing decisions.
Choose the ideal shipping speed and destination. Pick which FedEx services to offer and save on return costs.
More to explore in ecommerce
Ecommerce home | Choosing a platform | Shipping | Fulfillment | Integration | International | Resources
Offering store pickup | Holiday shipping trends
1 “New Report Reveals Consumers Embracing Return Fees In Exchange for Convenient, Premium Offerings,” Yahoo, January 10, 2023