Articles and insights
Articles and insights
Articles and insights
Let us connect you to advice and guidance from your small business peers and industry leading experts.
Choose a topic below to read about real-world use cases to help inform your supply chain decisions, and beyond.
Brick and mortar
Small business guide to canvassing
If you have a deal that's worth sharing with the whole neighborhood, here's how to get the word out effectively.
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Contactless business practices to create a safe customer experience
Here's a retail health and safety checklist to make your retail business shopping safe/friendly in the age of COVID-19.
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Make shop small work year-round
Get four tips from HeidiJHale Designs on how they promote and grow their business utilizing the shop small movement.
read articleChange management
5 tips to recharge yourself and your business
Breathing new life into your business can equip you to face the competition. Check out these engaging ways to recharge your business and help it grow.
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Boarderie’s recipe for success
Learn how Boarderie used e-commerce during the pandemic, partnering with FedEx to deliver fresh, artisanal cheese and charcuterie boards nationwide.
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Emergency preparedness checklist for small businesses
Developing an emergency plan is one of the most important decisions a small business owner can make. Use this checklist to help protect your business.
read moreCustomer experience
Creating an effective customer advocate program
Building brand advocacy through can be simple if you offer excellent service and products and show loyalty to your brand ambassadors.
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Businesses enjoy reliable international shipping
Consumers who have a satisfying shopping experience are likely to become repeat customers. FedEx International Connect Plus can help make that happen.
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Company Christmas cards and holiday messages to clients
There are unspoken rules associated with company Christmas cards. Here’s how to effectively communicate a Happy Holidays message to clients.
read articleDesign
How to make a banner for your business
Banner design for business marketing requires inspiration, a strong message and attractive visual content.
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How to create a poster
Learn how to design your own poster with these tips to create a memorable, eye-catching business poster.
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Choosing types of paper for printing
To choose the best type of paper for printing your project, consider factors like finish, thickness and cardstock paper weight.
Read moreDigital marketing
Seven tips for peak planning
Get advice from FedEx Small Business Grant winners on how they make the most of their peak season.
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Free advertising strategies for small business
What business can say no to free advertising? Here are some ideas to get you started before you start investing the big bucks.
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Tips for digital marketing
Get insights on digital marketing from FedEx Small Business Grant winners. They touch on social media, analytics, and how to create good content.
read articleEcommerce
Strategize for ecommerce success
Read the latest ecommerce trends reports for insights into what customers care about. Plus, find helpful tools, articles, and case studies.Â
DISCOVER TOOLS AND TACTICS
Boarderie’s recipe for success
Learn how Boarderie used e-commerce during the pandemic, partnering with FedEx to deliver fresh, artisanal cheese and charcuterie boards nationwide.
Read Article
Should you sell abroad?
If you’re only selling in the US, you’re missing out on a lot of potential customers. But selling internationally comes with challenges.
Read articleFinance
9 ways to stay on budget with smart shipping
Get simple tips for getting the most value and savings with FedEx. These include signing up for discounts and rewards, and more.
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Exploring angel investing
Owner, Gina Cucina, details why she decided to seek angel investing for her small, growing business.
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Crowd-funding for small business
Small business owners Kelly McCollum and Marcie Colledge from Yellow Scope share the secrets of successful crowdfunding.
read articleFragile shipping
Special care shipping
Check out these tips and service information on shipping wine, breakables, perishables, and temperature controlled items.
read articleFulfillment
How to optimize order fulfillment
Learn the goals for optimizing your order fulfillment and the six steps to assess your current fulfillment process.
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4 ways to improve inventory management
Get tips for managing your inventory and fulfillment process. Explore inventory software and how to set inventory levels.
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Should you sell abroad?
If you’re only selling in the US, you’re missing out on a lot of potential customers. But selling internationally comes with challenges.
Read articleFunding
FedEx Small Business Grant program
Learn about the annual FedEx Small Business Grant program, meet past winners, and hear their inspiring stories of business success.
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Grants power growth
FedEx Small Business Grant winners share how grant money funded growth, marketing, and manufacturing improvements.
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Crowd-funding for small business
Small business owners Kelly McCollum and Marcie Colledge from Yellow Scope share the secrets of successful crowdfunding.
read articleHuman resources
Seven tips for peak planning
Get advice from FedEx Small Business Grant winners on how they make the most of their peak season.
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Peak season staffing
Get tips on staffing up for your small business peak season from Ibrahima Diallo, co-founder of Ginjan Bros.
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How to create a training manual
Training manuals are trusted resources for employees. Use these examples to create a clear and concise set of procedures for your company.
read articleInternational
Businesses enjoy reliable international shipping
Consumers who have a satisfying shopping experience are likely to become repeat customers. FedEx International Connect Plus can help make that happen.
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Establish an international returns policy
Learn how to establish an international returns policy by understanding what drives customer returns, how to handle duties and taxes, and more.
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Grow your business, and your reputation, abroad
Small business owners who are ready to expand their reach to new markets are finding an easier way with the help of FedEx International Connect Plus.
Read ArticleInventory management
Managing backorders
Follow these tips to help you deal with backorders without losing customers.
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How to optimize order fulfillment
Learn the goals for optimizing your order fulfillment and the six steps to assess your current fulfillment process.
Read more
4 ways to improve inventory management
Get tips for managing your inventory and fulfillment process. Explore inventory software and how to set inventory levels.
Read articleNew business
Free advertising strategies for small business
What business can say no to free advertising? Here are some ideas to get you started before you start investing the big bucks.
Read article
5 tips to recharge yourself and your business
Breathing new life into your business can equip you to face the competition. Check out these engaging ways to recharge your business and help it grow.
Read more
Grand reopening ideas following a disaster or crisis
A grand reopening sign is a welcomed sight after a disaster or crisis. These tips can help you get your business up and running again.
read morePackaging
5 tips for shipping perishables
Get five quick insights from Danny Catullo, of Catullo Prime Meats, on how to ship perishable items.
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Efficient packaging in action
See how Phigenics, a water management company, customized their packaging, cushioning, and shipping boxes to reduce cost.
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How to sell on Etsy like a pro
What’s the cost to sell on Etsy? How does Etsy shipping work? Find all the answers to your questions about this popular site.
read articlePacking
5 tips for shipping perishables
Get five quick insights from Danny Catullo, of Catullo Prime Meats, on how to ship perishable items.
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Efficient packaging in action
See how Phigenics, a water management company, customized their packaging, cushioning, and shipping boxes to reduce cost.
read article
How to reduce shipping costs for small business
Learn how to save on shipping costs - from earning discount shipping rates to lowering packaging expenses.
Read articlePeak
Holiday shipping delivery tips
Explore these tips for selling and shipping during the upcoming holiday season.
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Seven tips for peak planning
Get advice from FedEx Small Business Grant winners on how they make the most of their peak season.
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Peak season staffing
Get tips on staffing up for your small business peak season from Ibrahima Diallo, co-founder of Ginjan Bros.
read articlePerishable
5 tips for shipping perishables
Get five quick insights from Danny Catullo, of Catullo Prime Meats, on how to ship perishable items.
read article
Boarderie’s recipe for success
Learn how Boarderie used e-commerce during the pandemic, partnering with FedEx to deliver fresh, artisanal cheese and charcuterie boards nationwide.
Read Article
Key tips for shipping perishables
Get tips from FedEx and Phillip Rix, of Phillip Ashley Chocolates, on packing and shipping perishables.
Read articlePricing
Pricing for success
Dream Beard participates in Q&A with small business expert, Dawn Fotopulos, about pricing strategy.
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Choosing types of paper for printing
To choose the best type of paper for printing your project, consider factors like finish, thickness and cardstock paper weight.
Read more
Company Christmas cards and holiday messages to clients
There are unspoken rules associated with company Christmas cards. Here’s how to effectively communicate a Happy Holidays message to clients.
read article
Best uses for water-resistant paper
Use water-resistant printer paper when you need sheets that can withstand wear and tear. Learn more about printing on synthetic paper and its uses.
read morePrint marketing
Free advertising strategies for small business
What business can say no to free advertising? Here are some ideas to get you started before you start investing the big bucks.
Read article
Alternative uses for business cardsÂ
From coupons to frequent punch cards, there are many ways to get the most out of your business card.
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Creating an effective customer advocate program
Building brand advocacy through can be simple if you offer excellent service and products and show loyalty to your brand ambassadors.
read moreReturns
Establish an international returns policy
Learn how to establish an international returns policy by understanding what drives customer returns, how to handle duties and taxes, and more.
Read article
How returns can boost online sales and customer loyalty
Returns are part of selling online. Use these business insights and tips on returns to help boost your online sales and improve customer loyalty.
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A return strategy suited for success
SuitShop shares how a return strategy and partnership with FedEx helped build relationships with its customers and lead to business growth.
Read articleShipping
5 tips for shipping perishables
Get five quick insights from Danny Catullo, of Catullo Prime Meats, on how to ship perishable items.
read article
9 ways to stay on budget with smart shipping
Get simple tips for getting the most value and savings with FedEx. These include signing up for discounts and rewards, and more.
read article
Businesses enjoy reliable international shipping
Consumers who have a satisfying shopping experience are likely to become repeat customers. FedEx International Connect Plus can help make that happen.
Read ArticleSmall Business Grant Program
Small businesses benefit from inclusivity
Discover how four businesses focused on diversity, equity, and inclusion to serve the underserved. These FedEx small business grant winners flourished
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Erie Cotton's Sustainable Recycling Efforts
Erie Cotton is transforming unwanted textiles into wiping cloths. Learn about their innovative recycling and community impact.
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YALA's Sustainable Comfort Revolution
YALA delivers sustainable bamboo bedding and loungewear. Learn about their transition to direct-to-consumer sales and growth with reliable shipping.
Read ArticleSustainability
Big innovation. Small steps.
Incremental innovation is about making subtle, steady improvements that lead to breakthroughs. See how it can transform your business—1% at a time.
GET INNOVATIVE
Small businesses focused on sustainability
Read how these FedEx Small Business Grant winners are making a positive impact on the environment.
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Sustainable marketing examples to inspire your business
Sustainability is essential for your company’s success. These examples could help your business reduce waste and increase brand awareness.
read articleTechnology
Choose the right ecommerce platform
Get tips to help you choose the right sales platform for your small business.
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Free online marketing tools every entrepreneur should know
Here's a round-up of must-have tools to help run your business marketing faster and more efficiently (bonus, they're all free!).
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Easy design tools for small business
To complement FedEx's design tool powered by Canva, here are some ideas for tools to create easy fonts, color corrections, infographics and more.
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