Expert help for your small business
Expert help for your small business
Chat live, schedule a consult, or log in to access self-support tools.
Chat live, schedule a consult, or log in to access self-support tools.
Chat live, schedule a consult, or log in to access self-support tools.
Don’t like bots? Chat live with a real shipping expert.
Get digital help with a human touch. Our representatives are ready to:
- Analyze your shipping behavior and recommend cost-effective services
- Let you know if you qualify for a free label printer
- Make sure you’re getting the best shipping discounts available to you
- Offer guidance on label and packaging options
- Answer account setup questions
Choose a time that works and we'll call you.
Live desktop chat is available 8:30 a.m. – 6 p.m. Central Time.
Mobile text chat is available 8:30 a.m. – 6 p.m. Central Time.
Text 'chat' to 813-940-4387
Choose a time that works and we'll call you.
Live chat is available 8:30 a.m. – 6 p.m. Central Time.
Are you saving on shipping?
Open a free business account to save on select shipping and surcharges.
Reach out for account and technical support
If you can’t find the answers online, we’re here. Call these phone numbers for help.
1.800.622.1147
- Update the name, address, or phone number on your account
- Request a credit that isn’t related to discounts
- Dispute an invoice
1.877.339.2774
- Reset your password if you’re having trouble doing it at fedex.com
- Get technical support
- Report a fedex.com issue
- Get assistance with automation integration