Coming soon: FedEx® Easy Returns
A low-priced ecommerce option for low-weight returns
A low-priced ecommerce option for
low-weight returns
A low-priced ecommerce option for low-weight returns
A low-priced ecommerce option for low-weight returns
A low-priced ecommerce option for
low-weight returns
A low-priced ecommerce option for low-weight returns
A low-priced ecommerce option for low-weight returns
A low-priced ecommerce option for
low-weight returns
A low-priced ecommerce option for low-weight returns
You will be able to create a more efficient consolidated returns process
Processing one return at a time adds up to a lot of labor. With FedEx Easy Returns, you will be able to receive multiple customer returns as one shipment. It will be better for your budget—and for your customer experience. Benefits will include:
Customers benefiting from no-box, no-label returns. You will send them QR codes. They will drop off returns at FedEx Office or Kohl's locations.
Saving money by consolidating customer returns and reducing packaging expenses. And you will have fewer shipments to track.
Reducing waste. Unpackaged returns will be consolidated into one box for shipping, which will eliminate the need for extra packaging.
Customers will benefit from no-box, no-label returns. You will send them QR codes. They will drop off returns at FedEx Office or Kohl's locations.
Saving money by consolidating customer returns and reducing packaging expenses. And you will have fewer shipments to track.
Reducing waste. Unpackaged returns will be consolidated into one box for shipping, which will eliminate the need for extra packaging.
See what the steps will be for hassle-free returns consolidation
Customers will drop off their returns. We will consolidate and send them back to you as one shipment.
Step 1
A customer will request a return from you.
Step 2
You will email them a
QR code.
Step 2
You will email them a QR code.
Step 3
They will drop off their return at FedEx Office or Kohl's location. No box or label will be required—just the QR code.
Step 4
We will consolidate your customer returns and send them back to you.
Contact us on how you can enhance your consolidated returns experience
Contact us on how you can enhance your consolidated returns experience
To learn more how you can soon start offering these FedEx returns solutions, contact your FedEx account representative today.
To learn more how you can soon start offering these FedEx returns solutions, contact your FedEx account representative today.
Frequently asked questions
What will be the difference between FedEx Easy Returns and other FedEx returns options?
FedEx Easy Returns will be a cost-effective way to combine customer returns into one shipment. With other FedEx returns solutions, each package ships individually. When you'll use our FedEx Easy Returns service, you will exchange speed for reduced costs.
What types of returns will be eligible for FedEx Easy Returns?
This service will be ideal for apparel, accessories, and soft goods that fit in a poly bag.
Will there be package size limits?
Yes, returns will need to fit into a polybag to be placed into a consolidated box and will need to be lightweight, usually under 10lbs.
Will there be a minimum volume required to qualify for FedEx Easy Returns?
There will be a minimum of 10 average daily volume listed for this program, but the solution will be mostly suitable for merchants with about 3,000 returns per year or higher.
Will I be able to consolidate international returns?
No. FedEx Easy Returns will only be for returns within the U.S. You can use FedEx® Global Returns for international returns shipments.
Will there be an API connection option available for the FedEx Easy Returns program?
Yes. You will be able to integrate directly with FedEx Returns Technology via API or use a 3rd party returns platform.