FedEx® Consolidated
Returns for convenience
and efficiency

FedEx® Consolidated
Returns for convenience
and efficiency

FedEx® Consolidated
Returns for convenience
and efficiency

A low-priced ecommerce option for low-weight returns

A low-priced ecommerce option for
low-weight returns

A low-priced ecommerce option for low-weight returns

A low-priced ecommerce option for low-weight returns

A low-priced ecommerce option for
low-weight returns

A low-priced ecommerce option for low-weight returns

A low-priced ecommerce option for low-weight returns

A low-priced ecommerce option for
low-weight returns

A low-priced ecommerce option for low-weight returns

Create a more efficient consolidated returns process

Processing one return at a time adds up to a lot of labor. With FedEx Consolidated Returns, you receive multiple customer returns as one shipment. It’s better for your budget—and for your customer experience. Benefits include:



No-box, no-label returns. You send them QR codes. They drop off returns at FedEx Office locations.

Saving money by consolidating customer returns and reducing packaging expenses. And you have fewer shipments to track.

Reducing waste. Unpackaged returns are consolidated into one box for shipping, which eliminates the need for extra packaging.



Customers benefit from no-box, no-label returns. You send them QR codes. They drop off returns at FedEx Office locations.


You save money by consolidating customer returns and reducing packaging expenses. And you have fewer shipments to track.


You reduce waste. Unpackaged returns are consolidated into one box for shipping, which eliminates the need for extra packaging.


See the steps for easy returns consolidation

Customers drop off their returns. We consolidate and send them back to you as one shipment.

Step 1

A customer requests a return from you.


Step 2

You email them a
QR code.

Step 2

You email them a QR code.


Step 3

They drop off their return at FedEx Office. No box or label required—just the code.


Step 4

We consolidate your customer returns and send them back to you.


Contact us to enhance your consolidated returns experience

Contact us to enhance your consolidated returns experience

To learn how you can start offering these FedEx returns solutions, contact your FedEx account representative today.

To learn how you can start offering these FedEx returns solutions, contact your FedEx account representative today. 



Frequently asked questions

What’s the difference between FedEx Consolidated Returns and other FedEx returns options?

FedEx Consolidated Returns is a cost-effective way to combine customer returns into one shipment. With other FedEx returns solutions, each package ships individually. When you use our consolidated returns service, you exchange speed for reduced costs.

What types of returns are eligible for FedEx Consolidated Returns?

This service is ideal for apparel, accessories, and soft goods that fit in a poly bag.

Are there package weight and length limits?

Yes. Each return can weigh a maximum of 5 lbs. The package can’t be longer than 15.5" when folded and packed in the poly bag.

Is there a ADV (average daily volume) minimum to qualify for the Consolidated Returns Program?

Yes. A minimum of 50 ADV is required to qualify.

Can I consolidate international returns?

No. FedEx Consolidated Returns is only for returns within the U.S. You can use FedEx® Global Returns for international returns shipments.