US Supreme Court Tariff Update. See how this may impact you.
What is FedEx Import Tool (FiT)?
FiT is the official FedEx tool for securely paying duties and taxes and managing the customs clearance process for international shipments. Designed for both individuals and businesses receiving imports into the U.S., FiT provides a simple, electronic way to handle required payments and submit customs documentation—all in one place.
FiT is designed to empower you to actively oversee and monitor your import shipments electronically, anytime, anywhere, giving you full visibility and control from arrival through clearance.
If you’re receiving an international package, FedEx may contact you via email or SMS with a secure link to complete your payment.
Manage duties, taxes, and required documents in one easy portal
Paying duties and taxes—even for lower value imports—is now a standard part of the international clearance process. FiT simplifies this experience by showing you exactly what you owe and giving you a secure, streamlined way to pay and upload any documentation needed for customs clearance. With FiT you can:Â
Pay duties and taxes anytime, anywhereÂ
24/7 access from any device
Enjoy full cost transparency
Understand exactly what you're paying and why
Access FiT without a FedEx account
Authenticate using your email or mobile number
View and manage all your import shipments in one placeÂ
Use a secure FedEx tool to track, review and take action effortlessly
Accessing FiT
Once your shipment arrives in the U.S., FedEx will notify you if duties or taxes are due. You’ll:
Receive a secure link via email or SMS from FedEx to access FiT. This link is valid for 48 hours.
Click the link, review and pay your duties and taxes securely.
If you are unable to make a payment within 48 hours you will receive a paper invoice and can pay through www.fedex.com/pay/invoice.
Simplifying access to the documents needed to clear customs efficiently
View your import shipment clearance status and get updates electronically.Â
Upload Required Customs Documents that may be incorrect or missingÂ
Pay duties and taxes directly through the tool saving you time and effortÂ
Download the documents you uploaded whenever you need them.Â
Need more resources?
Navigating tariffs
Understand how tariffs and customs regulations may impact your international shipments.
Stay informed about changing trade policies, tariff classifications, and customs requirements so you can plan ahead and help avoid delays.
Duties & taxes
Most shipments that cross international borders are subject to duty and tax assessment by the importing country’s government. Learn more about these charges and what to expect so you can avoid surprises and save yourself and the recipient time, money and effort.
Regulatory alerts
International shipping regulations and requirements can change quickly, but staying on top of them doesn’t have to be difficult. FedEx issues regulatory alerts and updates for international shipping to help keep you aware of any new developments.
Customs clearance made simple
Shipping internationally? Incomplete paperwork is the most common reason for delays. Shipments can be held until all required information is received.
Importing or exporting? This custom clearance guide provides tips to help you avoid delays and move through customs more smoothly.
Frequently Asked Questions
Duties and taxes are government-imposed import charges calculated based on the customs declaration, considering factors such as product value, country of origin, Harmonized System (HS) code, trade agreements, commodity description, and product use. Customs officials asses them during clearance.
- The shipper, recipient, or third party can be designated as responsible for duties and taxes
- To allow packages to enter the country, FedEx advances payment to the government on behalf of the responsible  party. Learn more about duties and taxes.Â
Your mobile device, laptop, or desktop computer will need internet access and a web browser. Ensure your web browser is up to date for the best user experience.
Customers have three options for payment: PayPal, credit card, or electronic funds transfer (EFT). All transactions are processed in U.S. dollars (USD).
A payment confirmation email will be sent to the payer's email address.Â
Please complete one form per air waybill number and submit to dutytaxdisputes@fedex.com. Please provide information for all fields, including an explanation of why you disagree with the charges.
Depending on your account access, you can use FiT to:
- View shipment details and clearance status
- Update preclearance instructions
- Submit required clearance documents
- Download the uploaded documents
- Settle outstanding duties and taxes
FiT provides a convenient way to view any required customs clearance documents and offers a onestop platform to submit pending documents, improving the clearance process.
Use the email address associated with your shipment to access FiT and download digital copies of your clearance documents—even if you don’t have a FedEx account.
In the FedEx Import Tool portal, your import shipments will display one of the following statuses:
- In Transit: Your shipment is on the way to its destination.Â
- Clearance Action: Some customers clearance actions are required; users to complete pending documents or information.
- Payment Pending: Duties and Taxes are yet to be settled.
- Customs Cleared: Shipments have been cleared by customers at destination.Â