FedEx Freight Direct
FedEx Freight Direct
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FedEx offers residential and business freight delivery.
Take the next step in great service with FedEx Freight Direct.
FedEx offers residential and business freight delivery. Take the next step in great service with FedEx Freight Direct.
Is a growing family upgrading their backyard oasis? Does a business need new office furniture? FedEx Freight Direct can help by offering an experience you and your customers need; big and bulky shipments right to the door – or even through the door!
FedEx Freight Direct delivery
Delight your customers with total convenience
- Flexible morning and evening 2-hour delivery windows
- Order visibility
- Regular notifications via text2 or email
- Day of scheduling
- Day of delivery
- 30 minutes prior to arrival
Your customers can choose from multiple service levels
- Basic — delivery to the ground level (front or back door) or to the garage without an appointment3 (no signature required)
- Basic by appointment — delivery to the ground level (front or back door) or to the garage with an appointment3
- Standard — to the first ground-level room in the home or business with an appointment3
- Premium — those requiring a two-person delivery, and/or placement in room of choice with an appointment3 (with the options of packaging removal4)
- Customer pickup at a FedEx service center
Ship nationwide
- FedEx Freight Direct Basic, Basic by Appointment, and Standard reach nearly 100% of the population of the United States and Premium reaches 90% of the population of the United States.
View available FedEx Freight Direct delivery and returns designation zip code coverage.
FedEx Freight Direct Returns
Return big and bulky products with ease
Was the wrong item received by the customer? Or did they simply change their mind? Either way, it’s not a problem. With FedEx Freight Direct Returns, we can help make returns for items over 150 lbs. simple and transparent for both you and your customers.
- Flexible evening 2-hour pickup windows
- Paperless pickups
- Regular notifications via email
- Day of scheduling
- Day of pickup
- 30 minutes prior to arrival
Your customers can choose from multiple service levels
- Basic Pickup — from the ground level (front or back door) or from the garage without an appointment3
- Basic by Appointment Pickup — from the ground level (front or back door) or from the garage with an appointment3
- Standard Pickup — from the first ground-level room in the home or business with an appointment3
- Customer drop off at FedEx service center
Returns nationwide
- FedEx Freight Direct Basic Pickup, Basic by Appointment Pickup, and Standard Pickup reach nearly 100% of the population of the United States.
View available FedEx Freight Direct delivery and returns designation zip code coverage.
FedEx Freight Direct support
Get the healthcare shipping solutions you need
You trust us with your residential medical deliveries, but did you know we offer other healthcare shipping solutions? From specialized boxes to same-day deliveries, we'll make sure your supplies and equipment arrive safely and on time.
1FedEx Freight Direct doesn’t handle installations, haul-aways, or individual packages over 300 pounds. Other restrictions may apply. Assembled or pre-built furniture requires prior written approval from FedEx Freight before tendering for FedEx Freight Direct services.
2Recipients must opt-in to receive text message notifications.
3FedEx Freight Direct Basic, Basic by Appointment, Standard, Basic Pickup, Basic by Appointment Pickup, Standard Pickup, and Premium do not handle pallets over 2,000 pounds.
4Package removal to be requested by the end customer by providing consent at time of delivery.