Running a pack-and-ship store is no simple feat. Luckily, you have an online hub to help keep your FedEx Authorized ShipCenter^® (FASC) running smoothly: FASCnet.com. Here are some of the many helpful resources at your disposal there!

The Marketing Toolbox can help keep your store looking great and get the word out about your business with effective marketing tools available to you for free.

• Get seasonal and evergreen marketing collateral like posters and templated print ads for your store, download official FedEx logos, order FedEx merchandise at a discount, and order a free replacement illuminated sign.
  
• Make sure to check out all the new items that have been added, especially prewritten emails and templated social media posts you can update and use to communicate with your current and prospective customers easily and effectively.

Keeping on top of payouts and claims keeps your business moving. Check the payouts section of FASCnet.com to:

• Check the timing of your next quarterly payout and the amount that’s been issued. (By the way, have you signed up for fast and secure direct deposits yet? If not, contact retailsupport@fedex.com with subject line: ACH Request.)
  
• Submit a dispute. Make sure to include the tracking numbers separated by FedEx Ground^® and FedEx Express^® service. And don’t forget to check the timing requirements for submitting a dispute. 

Making sure your store information is updated is crucial for your success. Go to My Info and choose Update Profile to:

• Update your store’s address, contact info, and hours so people looking for an FASC location near them have your correct information.
  
• Ensure FedEx has the right details, such as mailing address, to send your remittance check and get ahold of you if needed. 

We know for FASC owners like you, there are challenges around every corner. That’s why we provide helpful Tools & Resources on FASCnet.com.

• Download a free toolkit that explains how to use Quality Driven Management (QDM), an innovative quality system developed by FedEx, to solve problems and find new opportunities to grow your business.
  
• Simplify global shipping with the International Shipping Guide, which offers advice and resources for documentation, shipping services, and much more.
  
• Keep your business on track with checklists for peak season and more. 

Always be in the know about your business relationship with FedEx and how to maximize it.

• Check your FASC Agreement and Hold at Location addendum anytime you have questions.
  
• Download Exhibit A to keep up to date on all the discounts you can take advantage of.
  
• Learn how to calculate your pricing using the FedEx Discount Detail Tool with the step-by-step PDF under My Current Pricing.

Get up-to-date info from FedEx that might affect your FASC location, including:  

• News and alerts about FedEx^® shipping
  
• Changes to the FedEx Money-Back Guarantee
  
• New regulations
  
• Packaging guidelines
  
• FedEx holiday schedules

Check out FASCnet.com today to take advantage of all these resources and more!