Real-time tracking with FedEx SenseAwareSM
Real-time tracking with FedEx SenseAwareSM
Introducing a new website experience
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Introducing a new website experience
We've made some changes. Log in directly above, or browse the enhanced navigation and information.
Stay in contact with your shipment
Some shipments need more advanced tracking, whether it’s higher security, quality assurance, or enhanced visibility.
SenseAware provides real-time information about your package—from location and temperature to pressure and shock. You’ll get proactive alerts if something happens.
Learn about our three main areas of expertise.
Keep a close eye on
valuable shipments that
require extra protection.
Get extra peace of mind
about the condition of
sensitive contents.
Know exactly where
your shipment is with precise
route monitoring.
Which SenseAware tracking service is right for you?
You can use SenseAware once or sign up for a monthly subscription.
SenseAware Subscription
When you want:
Real-time data for your shipments, full control of journeys, and unlimited use.
Who it’s for:
Businesses that have frequent or recurring enhanced monitoring needs.
Benefits:
Control over programming and monitoring journeys.
Unlimited use with a monthly fee and a one- or two-year contract. The subscription is significantly more cost-effective for regular users.
Access through multiple devices—no need to wait for one to be sent to you.
SenseAware Single Journey
When you want:
Real-time data for your shipments, full control of journeys, and unlimited use.
Who it's for:
Shippers with one-off or infrequent enhanced monitoring needs.
Benefits:
No commitment or monthly fee, just a flat-rate payment for each one-way journey.
Free delivery and return of the device—we provide prepaid packaging.
Shipment monitoring options
Customize each SenseAware journey to get the real-time tracking information you need.
Temperature
Track temperatures from up to 60° C to as low as -200° C (140° F to -328° F). Probes may be needed for certain extreme temperature ranges.
Shock
Monitor your fragile shipments or inventory for shock. Receive alerts for shock events.
Route alerts
Designate a route and SenseAware will alert you when your shipment enters or leaves that route.
Location alerts
Designate an area to receive alerts if your shipment or inventory crosses into or out of that area.
Time-based location alerts
Designate an area and specify a time of day. SenseAware will alert you when your shipment enters or leaves the designated area at the specified time—or if it doesn’t.
Humidity
Monitor and verify humidity. Preset a humidity range to trigger alerts.
Light exposure
Know when and where your shipment or inventory is exposed to light.
Verify that a shipment has not been opened.
Know when and where your shipment or inventory is exposed to light. Verify that a shipment has not been opened.
Pressure
Monitor and verify pressure.
Current location
See current location down to street level on Google Maps.
SenseAware success stories
From healthcare to aerospace, see success stories from our customers across a wide range of industries.
Innovation driven by customer needs
SenseAware was developed by the FedEx innovation team. It addressed a demand for sensor-based shipment information that could be shared dynamically and in real time. We’ve introduced several enhancements and improvements over the years.
Learn more about the innovation behind our live tracking devices and get other SenseAware news and updates.