Network 2.0: Streamlining
your logistics
your logistics
Network 2.0: Streamlining
your logistics
Find out about the next phase of FedEx.
Find out about the next phase of FedEx.
Find out about the next phase of FedEx.
Find out about the next phase of FedEx.
Find out about the next phase of FedEx.
Find out about the next phase of FedEx.
Have you heard that FedEx is going through an exciting evolution? We’re calling it Network 2.0. It’s a long-term plan to streamline our package networks to make us more efficient and effective for you.
You might also have heard of one FedEx. That’s how we’re referring to internal organizational changes that will support Network 2.0. Together, these initiatives will help us deliver better for you.
Watch the video to see how the FedEx Team at the new Hermitage, PA station are working together to implement Network 2.0 and continuing to deliver the Purple Promise to customers. Learn more about Network 2.0 below.
What is Network 2.0?
Network 2.0 is a multi-year effort to improve how we pick up, transport, and deliver packages.
Network 2.0 will:
Network 2.0 is a multi-year effort to improve how we pick up, transport, and deliver packages. Network 2.0 will:
Streamline and simplify your package pickups and deliveries with one van, one neighborhood.
Improve package speed and service by consolidating stations, decreasing hand offs, and optimizing networks.
Enhance package visibility by using the same technology throughout the company.
Provide consistent, simplified interactions with our team members and tools.
Ensure efficient support when you have questions.
During the transition to Network 2.0, we’ll keep you informed. Watch for emails
about changes to package pickup times. And if you have questions, talk with your sales representative.
During the transition to Network 2.0, we’ll keep you informed. Watch for emails about changes to package pickup times. And if you have questions, talk with your sales representative.
Coming to a market near you:
Simpler package pickups and deliveries
Coming to a market near you: Simpler package pickups and deliveries
You may already be seeing some of the changes at FedEx. Future plans will be rolled
out in a phased transition in areas where we can maximize efficiency while still providing
you outstanding service. So you shouldn’t see service disruptions.
You may already be seeing some of the changes at FedEx. Future plans will be rolled out in a phased transition in areas where we can maximize efficiency while still providing you outstanding service. So you shouldn’t see service disruptions.
• Consolidation of package pickups is in progress. If your package pickup time is changing, we’ll let you know.
• If you have fewer than 200 packages for pickup, you might not need to separate your FedEx packages.
• You don’t need to take any action to have package deliveries consolidated. We’ll handle everything to continue simplifying your delivery experience.
• Consolidation of package pickups is in progress. If your package pickup time is changing, we’ll let you know.
• If you have fewer than 200 packages for pickup, you might not need to separate your FedEx packages.
• You don’t need to take any action to have package deliveries consolidated. We’ll handle everything to continue simplifying your delivery experience.
More resources
Read about innovation
Read about
innovation
See how we’re using new technology and tools—like computer-assisted vehicles, AI, and robotics—to deliver faster and better for you.
See the FedEx difference
The benefits go way beyond reliable shipping. Find out how we deliver, from discounts and resources to specialty services and sustainability.
Network 2.0 FAQs
We’re consolidating our package operating companies and moving toward one driver on each route. So, the same driver might be picking up and delivering all your packages, even if you have a mix of shipments.
If you’re in a market where we’re streamlining package pickup and delivery, you’ll have a simpler experience. You might have a single pickup, so you won’t have to separate your packages or have two separate pickup times. And we’ll consolidate your package deliveries when we can for even more efficiency.
No. Regardless if you’re in an area where FedEx couriers or contracted service providers pick up and deliver your packages, you can still use all our package services.
The only change is that the same driver might be picking up and delivering all your packages, even if you have a mix of shipments.
There are no changes in pricing, rates, or fees associated with Network 2.0.
There are no label changes at this time.
No, you’ll still be able to use the same FedEx tracking options for your shipments.
Yes, you can consolidate your packages for pickups if you meet these criteria:
• You have fewer than 200 packages for pickup in a market where service providers pick up and deliver select packages.
• You do not have an existing Scan All exemption.
• You do not have a trailer or bulk pickup.
No. You can still request a package pickup through the same channels you use today.
Some package pickups may stay the same, but some may change based on your location. If there are any changes to your regular pickup, we’ll let you know via email. Regardless of any change, you’ll still have pickup coverage.
We’re focused on markets where we can maximize efficiency while still providing you outstanding service.
You won’t see changes in transit times for existing package services. And as we become more efficient, we expect that you’ll see even faster delivery. It’s one of our top priorities to keep offering you the same exceptional service throughout this process.
No, you don’t have to do anything for these changes to take effect.
Yes, FedEx package services will now be placed under three categories: expedited, standard and economy. Please see the chart below to see which category each FedEx package service falls under.
| CATEGORY | EXPEDITED |
STANDARD |
ECONOMY |
| DOMESTIC PRODUCTS |
Same Day FedEx Priority Overnight®* FedEx Standard Overnight®* FedEx 2Day® AM* |
FedEx Ground® FedEx Home Delivery® FedEx Express Saver®* FedEx Ground® Returns |
FedEx Ground® Economy |
| INTERNATIONAL PRODUCTS | FedEx® International Next Flight FedEx International First® FedEx International Priority® FedEx International Priority Express® |
FedEx® International Economy FedEx® International Connect Plus (FICP) FedEx International Ground® |
FedEx® International Connect |
* This service is eligible for FedEx One Rate pricing.