Marketing careers

Leads digital product management activities for Visibility and Mobile portfolios. Develops product strategies rooted in data and customer experience research and delivers on those strategies through scaled agile framework.

Leads shipping software product management activities for the Retail, Installed, and Integration Shipping software portfolios. Strives to design global, modernized, distributed digital solutions that enable customers to interact with us in an efficient, secure, and effective channel of their choice.

Aims to boost revenue and enhance customer experience by strategically designing and implementing processes that drive the creation, distribution, and adoption of top-tier, localized software and information solutions worldwide.

Provides leadership in digital experience, enablement, and business intelligence across customer-facing digital solutions through user-centered research, holistic design, product management of the fedex.com channel and internal search, and comprehensive advanced analytics.

Enhances FedEx's global public perception by engaging communities worldwide, supporting Government and Regulatory Affairs initiatives, and leveraging media, research, and grassroots networks to advocate for impactful business issues.

Serves as the cornerstone between FedEx and its external stakeholders, helping to shape, inform and persuade the public perception of the company. When issues arise, the team provides strategic reputational support to help mitigate risk and tactfully manage brand impact.

Serves as the holistic strategy message platform and creative connection across the enterprise. Establishes, drives, and maintains a positive enterprise global image with intentional, integrated communications, visual, and voice content.

Oversees FedEx Cares, the company’s global community engagement program. Dedicated to improving the world through in-kind shipping, volunteering, and charitable contributions, fostering connections and opportunities globally.

Customer Experience Operations optimizes operations through workforce planning, data analysis, and advanced automation, while also ensuring fraud and security controls. Problem Resolution Support specializes in customer care and swiftly handling inquires and claims to minimize disruptions.

Innovates digital technologies, project execution, and customer experience design. Provides network support through expert project planning and delivers actionable insights via data lake reporting to guide decision-making.

Drives customer awareness, consideration, trial, and usage of our products and services with focus on e-commerce, business-to-business, and specialty operating companies.

Collaborates across teams to synchronize and optimize investments in strategic growth programs, while implementing and maintaining technologies that enhance the execution of customer engagement practices.

Executes US go-to-market activities in owned and paid digital media including FedEx.com, Search, Paid media, Email, digital content, and more. Utilizes integrated digital media planning, audience management, personalization, and testing to deliver efficient and effective marketing program results. Monitors marketing performance with dashboards and analytics.

Promotes the FedEx brand worldwide through television and digital media, social postings, engaging content and sponsorships. Uses data analysis and new technologies to get the right message to the right customer at the right time to support Sales relationships, broaden customer messaging and showcase FedEx Cares programs.

Enables growth strategies through expanded and convenient access and drives revenue through third-party operating models and effective channel management. Leads exceptional third-party relationships and delivers a consistent and positive customer experience.

Primary growth engine of the US domestic parcel market. Focuses on developing strategies and capabilities that enable FedEx to compete in an ever-evolving e-commerce ecosystem.

Develops and executes fulfillment and return strategies through product management and 3rd parties alliances across the e-commerce value chain.

Provides U.S. and global healthcare product management and strategy, along with industry segment leadership for clinical trials, pharmaceuticals, and medical devices.

Develops products for global core parcel, ecommerce, and time critical products. Serves as the global product development team to support global strategic objectives.

Leads the strategic alignment and execution for specialty products and experiences (Ocean, Sensor, clearance, supply chain) to create differentiation and surpass customer expectations.

Drives increased profits by being the impetus of achieving product development flow and frequent delivery of customer desired value and enablers of value around the globe. Acts as a pivotal partner to Product, Global Digital Marketing, and other demand portfolios in prioritizing new business opportunities, breaking them down for Agile Release Train backlogs, and ensuring execution of value delivery to customers.

Develops strategies to increase product volume and revenue for USI, delivers innovative solutions and insights to sales, customers, and executive leadership, and serves as the commercial voice for USI.

Drives strategic and organizational direction for the U.S. Freight portfolio with cross–functional stakeholders through disciplined product leadership and management.

Drives vision & strategy, roadmap, and product lifecycle for domestic surface parcel products. Works across commercial, operational, and IT teams to drive transformation initiatives. Partners with marketing and sales to execute business plans, monitor performance, and track customer and market trends.

Directs strategic initiatives for US air products, encompassing specialty items, restricted goods, and recipient experience. Works closely with commercial, operational, and IT teams to drive network transformation initiatives.

Develops and executes pricing strategies at the macro and customer level to support the FedEx commercial objectives and individual operating company’s revenue, yield, and profitability goals.

Provides commercial thought leadership to effectively manage and continuously improve global revenue quality in support of short-term and long-term strategic business goals.

Delivers robust and scalable revenue solutions through the combination of optimized execution practices and technology.

Ensures optimal customer experiences and minimizes revenue systems’ downtime and errors. Upholds the commitment to quality, protecting revenue through innovative, rationalized rating and invoicing business solutions.

Combines business thinking, analytical skills, and technical expertise to provide information analysis and decision support for all opcos and senior management worldwide.

Analyzes all fact-based information and trends to generate commercial insights and provide objective, timely, and accurate demand forecasts.

Acts as an internal consulting group, trusted advisor, and think tank for senior leadership by developing data-driven market insights that help execute decision making.

Uses economic analysis to enhance the understanding of the business operating environment and the changes of the management environment.