Access and manage your FedEx account
Access and manage your FedEx account
Access and manage your FedEx account
All your account management tools are in one place. This is your go-to spot for making changes to your FedEx account, crossing tasks off your list, and getting answers to common questions. Don’t have an account? Open a personal or business account.
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Account management tools
You can take care of most tasks with these tools and resources. And watch how-to videos for even
more account management support.
You can take care of most tasks with these tools and resources. And watch how-to videos for even more account management support.
Billing and reporting
Access your billing and payment history, view invoices, create reports, and submit requests for billing
adjustments. Need more help? Explore instructional videos on billing and reporting.
Access your billing and payment history, view invoices, create reports, and submit requests for billing adjustments. Need more help? Explore instructional videos on billing and reporting.
Shipping and tracking
Ship and track all your packages and freight shipments with ease. Plus, browse our how-to videos for
more help with sending and monitoring packages.
Ship and track all your packages and freight shipments with ease. Plus, browse our how-to videos for more help with sending and monitoring packages.
Shipping designed with your business in mind
See how FedEx Ship Manager® can save you time by automating and streamlining processes.
Claims and support
File a claim, find resources, and access customer support. You can also see step-by-step instructions to
guide you through the claims process.
File a claim, find resources, and access customer support. You can also see step-by-step instructions to guide you through the claims process.
Manage your account for specialized services
Whether you’re shipping items that require special attention, need help with ocean and air cargo, or want to ship fast, we can help.
Use this service to ship specialized, valuable, and hazardous items. Get more details about custom critical shipments. Once logged in, you can:
- Get copies of your Bills of Lading, proofs of delivery, and invoices for shipments delivered in the past 90 days
- See billing and payment options
- View shipping activity or add locations
- Change or request a temporary password
Discover more ways to strengthen your supply chain with FedEx Logistics. Once logged in, you can:
- View, add, or edit your product information
- Run reports and analyze your data
- Use global order logistics
- Sign up for email alerts for better shipment visibility
- Ship internationally with World Tariff
This is the fastest option for urgent situations. Your freight and parcel shipments can arrive within hours.
FAQs
Visit our login page and click the Forgot Password link. Then, follow the prompts to reset your password securely.
- Log in to your FedEx account with your username and password.
- In the top toolbar, click the icon by your name. Select My Profile from the drop-down menu.
- From the options, click Account Management. You should see a list of your account details, including your FedEx account number.
- If you can’t find your account number through the online portal, contact FedEx Customer Support.
Reminder: Keep your FedEx account number confidential. It’s essential for shipping and billing purposes.
Yes. Click the Add Existing button. Enter your account information on the Add Account screen. The address information you enter must match the physical address provided to FedEx for this account. The address is usually the shipping address you entered when the account was created.
You can also assign this account to the various Groups and Users you added to FedEx Administration. Click the Save button to add the account or Cancel to discard.
- Log in to your account
- Click on View/Edit next to the account you wish to update
- Click Edit next to Credit Card and Billing information
- Update your credit card information
Still have questions about managing your account?