We specialize not only in customer service and daily execution of orders, but also in securing capacity to help you meet volume surges and move time-sensitive freight with qualified providers. Our TMS handles truckload, less-than-truckload (LTL), rail, intermodal, parcel, ocean, and air freight transportation, plus other specialized services.

Features:

• Shipment optimization and consolidation
• Integration with ERP, WMS, or other systems
• Automated tendering and BOL generation
• Proactive carrier management
• Automated audit and freight payment process to help ensure timely and accurate carrier payment
• Exception monitoring with automated reporting
• Interactive dashboards with powerful analysis tools

How it can help you:

• Optimization: Technology and processes to meet your customers’ delivery windows
• Shipment visibility: Easy one-step access to tracking and exception management
• Positive carrier experience: Enhanced carrier-partner relationships
• Data visibility: On-demand cloud-based business intelligence information
• Experienced, dedicated operations team: Superior services with a focus on continuous improvement

Choose the time that’s most convenient for your stores to receive their FedEx Ground^® and FedEx Express^® packages—whether it’s before the store opens, after closing time, or during any defined two-hour window.

How it works:

• We’ll arrange the pickup of your FedEx packages from your distribution center.
• Our contracted third-party couriers will deliver directly to each retail location at the appointed time.
• You’ll have end-to-end visibility of every FedEx package via FedEx InSight^® and the tracking application on fedex.com.
• You’ll receive a single, consolidated invoice for all charges, including transportation provided by FedEx and the final-mile couriers, plus our management fee.

This can help you:

• Reduce inventory carrying costs
• Schedule deliveries to avoid peak customer times
• Replenish inventory faster
• Increase store efficiencies related to a time-definite delivery schedule

Use enhanced tracking to monitor your reusable assets as they’re returned from end recipients via FedEx Ground or FedEx Express.

What we can do:

• Provide a daily status report for your assets in the FedEx returns pipeline
• Combine our TMS and FedEx InSight customer technology platform
• Facilitate the return by building in triggers and alerts, and communicating with the end recipient
• Provide industry knowledge and expertise

This can help you:

• Increase your return rate
• Reduce inventory replenishment time
• Manage your returns process
• Decrease the expense of replacing unreturned reusable assets

We work to balance committed capacity with market capacity opportunities based on cost and service requirements, which could help you lower transportation costs.

What we can do:

• Help you fill the gaps in the ever-changing transportation landscape
• Provide capacity for special promotions with pop-up fleets, variable capacity, and value-added services
• Offer dedicated support in resolving your capacity issues, large or small
• Leverage existing relationships with over 18,000 carriers, many regional and niche providers
• Offer visibility of shipment events and service reporting

There are many important variables to consider when designing a resilient supply chain. Our expert team works to understand these considerations and factor them into your customized solution. We specialize in helping you seize opportunities from strategy change to acquisitions and reorganizations. Our reality-based solution can provide value beyond the numbers. Our experienced team of engineers and consultants will guide you through our highly interactive process, just as we’ve done for hundreds of other customers.

What we can do:

• Locate and size your facilities, align product, and determine optimal inventory levels
• Help optimize your operations, transportation modes, wages, facility, and impact-to-capital costs
• Use advanced technology to compile and summarize your data for clear baseline visibility
• Offer expertise in project management, helping you interpret complex information, and bridging any data gaps with qualified assumptions
• Give you a fully collaborative experience tailored to your business needs as our engineers integrate with your team to derive the best solution for your supply chain
• Conduct interactive modeling sessions to test solution sensitivity and help you gain confidence in results
• Use our unmatched repository of international transportation and warehousing costs to derive accurate, realistic, and implementable solutions

Find the ideal balance between competitive pricing and reliable service by putting your transportation services out for carrier-agnostic bids.

With hundreds of multi-round bid engagements under our belt, our team helps procure all modes of transportation, including truckload, LTL, parcel, intermodal, expedited, ocean freight, air freight, and specialized transportation. You decide how involved you want to be.

Our team can help:

• Customize each procurement event to meet your requirements, work with your network, and help with improvement goals
• Verify quality data and clear expectations, maximize bid results, and increase the sustainability of carrier rates and compliance commitments
• Standardize your contracts, route guides, and accessorial schedules to find efficiencies

Our logistics sourcing team helps every step of the way.

• Pre-bid: Analyze data to verify accuracy, determine bid strategy, review accessorial charges, prepare the bid, and choose which carriers participate
• Bid: Collect RFP and bid submissions, conduct carrier meetings, and support bidders
• Analyses: Verify bid data; create interactive scenarios for different options that optimally balance service, capacity, and costs; and negotiate rates
• Post-bid: Prepare award files to send to selected carriers and help you create standardized rate contracts and route guides

These services can help you understand what’s driving costs in your supply chain. Improve transit time predictions. Track shipments accurately. And get detailed carrier score-carding. Here are some of our analysis options and how they can help you:

Transportation cost benchmarking: Getting a comprehensive cost comparison from the greater marketplace using our internal rates and data from industry benchmarking services

Transportation mode selection: Finding the transportation mode that costs the least while meeting your pickup and delivery requirements

Simple consolidation: Aggregating shipments can help you reduce costs

Pooling/zone skipping: Converting multiple direct LTL and parcel shipments into a blended mode that uses both LTL and truckload services—along with a consolidation or deconsolidation location—can help reduce costs

Vendor compliance analysis: Auditing vendor contracts to determine if outsourced providers are meeting or exceeding commitments

Multi-stop consolidation: Combining multiple direct LTL shipments into multi-stop truckload shipments when there’s potential to help reduce costs and improve service needs

Truckload lane bundling: Combining random one-way truckload lanes into specific tour packages with constrained lane counts can help reduce costs and improve service levels

Truckload continuous move: Combining random one-way lanes can help reduce costs and improve service levels

Dedicated/private fleet sizing: Helping you determine how many trucks, trailers, and drivers you need

Get up-to-date location and shipment status information for all your FedEx Ground and FedEx Express packages, expanding your visibility in the tracking application on fedex.com.

How it works:

• We’ll combine the tracking numbers for each individual FedEx Ground or FedEx Express package in your palletized shipments with the truckload provider’s tracking data in our TMS.
• Our team will transmit the updated data to the tracking application on fedex.com so you’ll have end-to-end visibility at the package or tracking number level—from pickup to final delivery.
• You’ll receive a single, consolidated invoice for all charges, including transportation provided by FedEx and contracted couriers, plus our management fee.

How it can help you:

• Bypass busy parcel networks, especially during peak season, streamlining transit times
• Get more accurate shipment information