FedEx Freight® freezable protection service
FedEx Freight® freezable protection service
Prevent your freight from freezing.
Prevent your freight from freezing.
Prevent your freight from freezing.
When you’re shipping cold-sensitive items during the winter months, FedEx Freight freezable protection service will keep them safe during the entire transportation cycle.1
Thanks to our online weather service, FedEx is well-informed about approaching and changing weather conditions. This enables us to position additional protective equipment and materials where they’re needed, when they’re needed.
FedEx Freight will provide full product liability protection up to the limits established in our FXF 100 Series Rules Tariff. This protection is for shipments in the contiguous U.S. to direct points under the following conditions:*
- We accept eligible freezable shipments on regular business days, Monday through Friday, during the months of November through April.
- The outside temperature must be above 10°F.
- You must indicate your request for freezable protection by selecting it under the Additional Services section when creating an online Bill of Lading at fedex.com or by writing it on a printed Bill of Lading and drawing attention to it in some way, such as highlighting or circling it.
- We provide freezable protection service only for products having a freeze point at or below 32°F.
*Service outside of the contiguous U.S. is subject to certain restrictions. Refer to the FXF 100 Series Rules Tariff, item 810, for details.
Get started today
Talk to your FedEx account executive about FedEx Freight freezable protection services, or call FedEx Freight Customer Service at 1.866.393.4585.
Tools
Temperature Control Overview
See all of our temperature-control solutions and specialty packaging services at a glance.
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Locate all of our temperature-controlled storage locations across the globe.
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Consult with the FedEx Packaging Services team and engineers for complimentary testing and design of your packaging.
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FedEx Custom
Critical
Do you need temperature-control solutions for your sensitive freight? FedEx Custom Critical offers an array of air and exclusive-use surface solutions.
FedEx Custom Critical temperature-controlled network
Get full monitoring of your shipments that must be kept at 2°C to 8°C. We also offer customized reporting processes, temperature-validated vehicles and more.
Helpful Resources
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For more information on how FedEx HealthCare Solutions can help you package and ship your items with confidence, ask the virtual assistant at the bottom right of the screen or please call customer support and we’ll discuss your needs.
1A fee applies for this service. Refer to the FXF 100 Series Rules Tariff for details.
2Service outside of the contiguous U.S. is subject to certain restrictions. Refer to the FXF 100 Series Rules Tariff, item 810, for details.
All services are subject to the terms and conditions of the FXF 100 Series Rules Tariff.