How to register for FedEx Delivery Manager®
How to register for FedEx Delivery Manager®
Manage all your deliveries in one place.
Manage all your deliveries in one place.
Manage all your deliveries in one place.
Here's what you’ll find on this page:
Registration: Simple. Fast. And free.
Registration: Simple.
Fast. And free.
STEP 1
Start by entering your contact information.
STEP 2
Choose a fedex.com user ID and password, and
accept the Terms of Use.
STEP 2
Choose a fedex.com user ID and password, and accept the Terms of Use.
STEP 4
Check your texts and enter the code. It’s valid for
10 minutes. But don’t worry. If it times out, you
can request another code.
STEP 4
Check your texts and enter the code. It’s valid for 10 minutes. But don’t worry. If it times out, you can request another code.
STEP 5
When your account’s verified, your registration’s
complete.
STEP 5
When your account’s verified, your registration’s complete.
Having trouble activating by text?
Having trouble
activating by text?
| If you see this… | Here’s why… | So do this… |
|---|---|---|
| “The activation code you entered is either entered incorrectly or expired. Please try again or request another code.” | The code expired or you entered it wrong. | Double-check the code and try again, or request a new code. |
| “Unfortunately, you have exceeded your attempts for verification. Please try again later.” | You requested more than 3 codes for the same address. | Wait 30 days and request a new code. |
| “We are unable to process your request at this moment. Please try again later or contact FedEx Customer Service.” | FedEx systems are down. | Try again later or contact Customer Support. |
If you see this…
“The activation code you entered is either entered incorrectly or expired. Please try again or request another code.”
Here's why...
The code expired or you entered it wrong.
So do this…
Double-check the code and try again, or request a new code.
If you see this…
“Unfortunately, you have exceeded your attempts for verification. Please try again later.”
Here's why...
You requested more than 3 codes for the same address.
So do this…
Wait 30 days and request a new code.
If you see this…
“We are unable to process your request at this moment. Please try again later or contact FedEx Customer Service.”
Here's why...
FedEx systems are down.
So do this…
Try again later or contact Customer Support.
Activating by mail
You might see the option to verify with a postcard that’s mailed to the address on file. When you get the postcard, follow the instructions on it to complete your enrollment.
Having trouble activating by mail?
Having trouble
activating by mail?
Please note: It can take up to 5 business days for you to receive the postcard. If you haven’t received it within 10 days, feel free to request another one.
| If you see this… | Here’s why… | So do this… |
|---|---|---|
| “Unfortunately, you have entered an invalid code. Please try again.” | The code is invalid. | Double-check the code and try again, or request a new code. |
| “We regret the inconvenience, but we were unable to find a valid mailed activation code for you. Please request another mailed activation code or try another verification method.” | The code expired, or you requested another code and the one you entered is no longer valid, or you requested a code using a different fedex.com ID. |
Contact Customer Support. |
If you see this…
“Unfortunately, you have entered an invalid code. Please try again.”
Here's why...
The code is invalid.
So do this…
Double-check the code and try again, or request a new code.
If you see this…
“We regret the inconvenience, but we were unable to find a valid mailed activation code for you. Please request another mailed activation code or try another verification method.”
Here's why...
The code expired, or you requested another code and the one you entered is no longer valid, or you requested a code using a different fedex.com ID.
So do this…
Contact Customer Support.
More resources
Get the most out of FedEx Delivery Manager with
the FedEx® Mobile app
Get the most out of FedEx Delivery Manager with the FedEx® Mobile app
Learn everything you can do with FedEx Delivery
Manager
Learn everything you can do with FedEx Delivery Manager
With FedEx Delivery Manager, you get free package redirects, tracking
notifications, and more.
With FedEx Delivery Manager, you get free package redirects, tracking notifications, and more.
Find out how your data is protected
Please read the FedEx Delivery Manager Privacy Notice.