FedEx help: account and billing videos
FedEx help: account and billing videos
Watch FedEx help videos to easily manage your account, billing, and claims. Learn how to streamline account management and simplify billing processes.
Watch FedEx help videos to easily manage your account, billing, and claims. Learn how to streamline account management and simplify billing processes.
Watch FedEx help videos to easily manage your account, billing, and claims. Learn how to streamline account management and simplify billing processes.
Video categories:
Account management tools
Get help adding authorized users, setting permissions, and integrating your customer list to create labels.
Accessing your account and adding users
Watch and learn how to set up and manage your account with FedEx® Administration. Control who has authorized access to your account. And update other important information, like your address and billing information.
Organizing with templates
Get more helpful tips for using FedEx Administration. Learn to import, update, and delete information—even up to 250 pieces of data at once.
Managing user permissions
and passwords
See how to manage users in FedEx Administration. Control who can access functions, send packages, and receive shipments. You can also customize settings for groups and individuals.
Integrating customer lists into shipping accounts
Discover how FedEx Ship Manager can save you time when processing shipments. See the step-by-step process for pulling customer information from other sources with FedEx® Integration Assistant.
Billing, reporting, and claims
Explore tools to assist you with managing invoices, creating reports, and resolving shipping issues.
Managing billing for parcel and ground shipments
See how to use FedEx® Billing online to manage your invoices in one place. Get detailed directions to pay your bill, access account activity, file disputes, and more.
Filing single and batch claims
Learn when and how to file a claim. See step-by-step instructions to help navigate the entire claims process. Plus get proactive tips for avoiding claims and preventing missing packages.
Customizing your dashboard
Watch demos for customizing your dashboard, creating reports, and managing settings. Discover how FedEx® Reporting Online streamlines and filters account information to provide you with easy-to-use data.
More resources
Still need help? Here are a few options to assist you.
