FedEx support video library
FedEx support video library
Get the most from your FedEx account with these short video tutorials and tips.
Get the most from your FedEx account with these short video tutorials and tips.
Get the most from your FedEx account with these short video tutorials and tips.
Good news! You’re on your way to finding the solutions you need. And watching a short how-to video can help information click into place. Whether you need shipping tips, an overview of account management tools, or something else, support is available. And we’re always adding more videos to keep you updated about the latest products and services.
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Filing single and batch claims
Learn when and how to file a claim. See step-by-step instructions to help navigate the entire claims process. Plus get proactive tips for avoiding claims and preventing missing packages.
Using FedEx Ship Manager® to send packages
FedEx Ship Manager is software that lets you create shipments from your desktop. Explore the features and how to use them to simplify the shipping process and reduce errors.
Managing billing for parcel and ground shipments
See how to use FedEx® Billing online to manage your invoices in one place. Get detailed directions to pay your bill, access account activity, file disputes, and more.
Managing your international shipping preferences
See how to start an international shipment. Get information on using FedEx Ship Manager for sending packages and accessing documents. You can also save information about your shipments for future use.
Accessing your account and adding users
Watch and learn how to set up and manage your account with FedEx® Administration. Control who has authorized access to your account. And update other important information, like your address and billing information.
Setting up Advanced Tracking
Discover how Advanced Tracking offers one convenient place for monitoring all your shipments. See the steps to set it up. And get an overview of the features, including the customizable dashboard and reports.
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