How do I use a QR code to make a return for an online purchase? 

If the retailer you purchased your item from emailed you a QR code, you can use it to make a quick, convenient return.

  1. Check the email with the QR code for participating locations that will process a return using the QR code.
  2. Pack your return item and take it to one of those locations.
  3. Give it to a team member at that location. They will print your label for you and accept your return. 

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Placement only & does not work.  See the GB XF when time to add survey. (en_gb/customer-support/ease-of-use-survey)