How can I request to have my FedEx package redirected to be held at a FedEx location for pickup?
To redirect your package to be held for pickup at one of our secure FedEx locations or participating retail partners, go to our tracking page and follow these steps:
- Enter your tracking number or reference number.
- Select Manage Delivery, then Hold at Location.
- Click Continue to acknowledge that requesting that your package be held for pickup may change your delivery date. You also have the option to cancel the request by selecting Nevermind.
- From the options provided, choose the location where you want your package to be sent.
- Provide your contact info—phone number and/or email—so we can notify you when the package is ready to be picked up.
- Review your location selection and recipient contact info and click Submit.
- Confirm you request for Hold at Location and click Done.
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Placement only & does not work. See the GB XF when time to add survey. (en_gb/customer-support/ease-of-use-survey)