A FedEx driver just asked to scan my ID for my delivery. Is that normal?

Yes, if you’re receiving an expedited or standard delivery that requires an adult signature. You can see your driver’s name and photo when you track an eligible package, so you’ll know who’s coming to your door. Your driver will scan your driver’s license or government-issued ID to verify your age. The scanner captures only the info that’s necessary for all signature deliveries: the first initial of your first name and your full last name. It doesn’t record or store any of your personal data, such as driver’s license number, birthdate, or home address.

If you decline to have your ID scanned, the driver will need to verify your age. They can do that by manually entering your birthdate, the first initial of your first name, and your last name. You’ll still need to have your ID.

If you’re accepting a package that requires an adult signature on behalf of the intended recipient (the name on the shipping label), you must provide proof of your age and show no signs of intoxication.

Learn more about our signature requirements and delivery options.